What are the responsibilities and job description for the General Manager – Tiger Run Resort position at Tiger Run Resort Breckenridge, Colorado?
About Tiger Run Resort
Tiger Run is a premier year-round RV and cabin resort and HOA nestled in the heart of the Rocky Mountains between Breckenridge and Frisco, Colorado. Known for its close-knit community, outstanding amenities, and dedication to excellence, Tiger Run offers both owners and guests an unmatched Colorado mountain experience.
Position Overview
We are seeking an experienced and dynamic General Manager to lead Tiger Run Resort’s operations. The General Manager’s primary focus is on maximizing revenue opportunities while maintaining the highest priority on customer and owner experience. This includes elevating service standards, supporting the Board of Directors with new initiatives, and executing on the community’s long-range vision. The ideal candidate will combine strong financial and operational skills with a passion for hospitality, clear communication, and a collaborative leadership style.
Key Responsibilities
- Leadership & Team Culture
- Lead, mentor, and motivate a team of 25 employees across multiple departments.
- Build a culture of open communication where both direct and indirect reports are aligned with goals, projects, and priorities.
- Promote accountability and teamwork to ensure consistent delivery of excellent service.
- Rental Operations & Guest Services
- Oversee all aspects of the rental program for RV sites and cabins, with a focus on occupancy growth and guest satisfaction.
- Elevate owner and customer experience by ensuring seamless rental operations, responsive service, and high-quality standards.
- Partner with owners to optimize rental pool performance and strengthen relationships.
- Revenue & Strategic Oversight
- Maximize rental, retail, and fee-for-service opportunities without compromising service quality.
- Manage annual budgets, financial reporting, and operational performance to meet community and Board expectations.
- Support the Board of Directors with new initiatives and provide leadership in executing strategic priorities.
- Facilities & Capital Projects
- Directly oversee Park Services and Maintenance departments, ensuring timely upkeep of infrastructure, amenities, and common areas.
- Lead coordination with engineers, contractors, and vendors for capital improvement projects.
- Ensure compliance with county, state, and HOA regulations.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred).
- 5 years of senior management experience in hospitality, resort, or HOA management.
- Proven ability to balance revenue optimization with exceptional service delivery.
- Strong leadership and communication skills with experience managing diverse teams.
- Financial acumen in budgeting, forecasting, and reporting.
- Experience working with Boards of Directors or HOAs is highly desirable.
Compensation & Benefits
- Competitive salary (DOE)
- Health, dental, and vision insurance
- Free Accident and ICU Supplemental Health Insurance Plan
- 401K plan
- Paid time off
- Employee discounts and resort perks
Job Type: Full-time
Pay: $90,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Breckenridge, CO 80424 (Preferred)
Ability to Relocate:
- Breckenridge, CO 80424: Relocate before starting work (Preferred)
Work Location: In person
Salary : $90,000 - $110,000