Clinical Operations Coordinator

Job Description

As a Clinical Operations Coordinator, you will play a vital role in ensuring the smooth operation of our clinic. You will be responsible for providing administrative support duties to include assisting with department process improvement, back-up to the manager, maintaining supplies, coordinating schedules and meetings, and participating in training/in-services for clinical staff.

Key Responsibilities:

• Maintain daily operations of the clinic.
• Keep manager informed of any issues with patients, staff, or physicians that are beyond their comfort level or are questionable.
• Order departmental and medical supplies.
• Responsible for equipment maintenance/repair.
• Monitor quality control standards (immunization logs, waived testing, drug sample logs, equipment sterilization logs, etc.).
• Resolve less complicated patient, staff, and physician issues.
• Assist with evaluating associate performance and recommend merit increases (manager disciplines).
• Report to the manager any associate non-compliance with approved policies.
• Monitor associate work schedule and PTO requests – maintain appropriate staff coverage.
• Ensure NCHD referrals are appropriate.
• Assess departmental staffing needs; actively participate in resourcing efforts.
• FOLLOW CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
• Maintain strict confidentiality.
• Use oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
• Maintain established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control.
• Implement job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health's cultural diversity objectives.
• Support and adhere to CHRISTUS Health Service Guarantee.
• Perform other related work as required.
  
  

Requirements

Education/Skills

• Associate's Degree in Nursing
  
  

Experience

• Minimum of 2 years of clinical patient care experience in a relevant setting
• Previous healthcare management experience preferred.
  
  

Licenses, Registrations, or Certifications

• RN License in state of employment or compact
• BLS
  
  

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time