What are the responsibilities and job description for the E-Commerce Merchandising Speciatlist position at Tiege Hanley, Inc.?
At Tiege Hanley, we’re on a mission to help men look and feel amazing through uncomplicated skin care systems. We’ve shipped over 2.5 million boxes, earned hundreds of thousands of loyal customers, and grown into one of the fastest-scaling men’s grooming brands in the world.
About The Role
E-commerce is the beating heart of our business, and we’re looking for a detail-oriented, creative E-commerce Merchandising Specialist to bring our brand to life online. In this role, you’ll manage site content, optimize product assortment, and use data-driven insights to improve the customer journey across Tiege.com, our mobile app, and Amazon. Your work will directly impact revenue and shape the shopping experience for our growing customer base.
If you love combining creativity with data and want to make an immediate impact in a fast-moving, entrepreneurial environment, this is the role for you.
Why work for us?
We are a place where an authentically fun culture meets an intense focus on our customers. We believe in empowering people and opening doors for new opportunities. If you’re looking for a company that wants its brand to be a household name, values giving back, and embraces diverse ideas–all while having fun together– Tiege is the place for you!
What You’ll Do
- Updating and managing content across various platforms including Tiege.com, the mobile app, and Amazon. This involves working closely with graphic designers, photographers, and drafting product descriptions and blog content.
- Develop and execute a comprehensive merchandising strategy for BFCM and other holidays.
- Collaborate with our CRM team to plan and execute promotions, discounts, and special offers.
- Cross-sell and upsell products throughout the online shopping journey, including post-purchase.
- Manage the product assortment, including adding new products to the site, updating collections, and managing all metadata in the CMS.
- Utilize analytics tools to gather insights into customer behavior, sales performance, and product popularity, and make recommendations to improve conversion rates and drive sales growth.
- Configure Shopify, Shopify apps, and other integrated platforms to enhance the user experience.
- Ensure key pages are optimized for SEO and partner with writers for a new blog strategy to increase SEO traffic.
- Work closely with cross-functional teams, Marketing and Operations in particular, to ensure alignment and bring fresh innovative ideas to the table to facilitate growth.
Requirements What You’ll Bring
- Bachelor’s degree in Business, Marketing, Communication, or a related field.
- Professional Background: Some experience in a similar role, preferably utilizing Shopify Plus within an ecommerce team.
- Creativity: An artistic mindset, capable of curating engaging visual and written content that resonates with our target audience and aligns with our brand.
- Attention to Detail: A meticulous approach to content creation, ensuring consistency and high quality across all platforms.
- Quantitative: Able to use reporting tools to make data-driven decisions to optimize the online shopping experience
- Proactive Learning: A willingness to learn and adapt, constantly staying abreast with the latest industry trends and tools.
- Project Management: Strong ability to organize key tasks and timelines for product launches and promotions.
- Technically Inclined: Basic understanding of HTML and proficiency in using e-commerce platforms and analytics tools will be considered an advantage.
- Experience: Previous experience working with a rapidly evolving brand will be a strong plus.
- Audience Understanding: Deep understanding of the male consumer mindset, and the ability to craft content that speaks to them.
- Familiarity with SEO principles and best practices will be considered an advantage.
- Familiarity with AI to drive productivity increases will be an advantage.
Benefits & Culture
- Paid Time Off
- Paid Holidays
- Hybrid work model requiring regular in-office attendance combined with remote days
- Summer Hours
- Medical, Dental, and Vision Insurance
- 401K, with company match
- Healthy work/life balance
- Free premium coffee and healthy snacks
- Complimentary men’s grooming products while employed.
- Competitive compensation Employee Stock Options.
- Growth and Development: offers clear growth potential into e-commerce management, content strategy, or marketing leadership.
- Impactful Work: Play a role in a company that is rewriting the rules in the men’s skincare industry.
- Collaborative Culture: A workspace that encourages innovation through collaboration and values diverse perspectives.
- Benefits are reviewed on an annual basis. We strive for a comprehensive, competitive package every year!
Tiege Hanley is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you need assistance or an accommodation due to a disability, you may contact us at hr@tiege.com.