What are the responsibilities and job description for the E-commerce Merchandising Specialist position at Seating Concepts?
E-commerce Merchandising Specialist
SCI is an American based manufacturing company recognized as one of the nation's top suppliers of high-quality custom commercial and hospitality millwork, furniture and graphics. The company has been experiencing steady sales growth due to superior quality & world-class customer service. Our manufacturing philosophy is to build everything on site, so that we may control quality and offer the shortest lead-time in the industry.
We're seeking a detail-oriented and creative E-commerce Merchandising Specialist to bring our brand to life online. In this role, you'll manage and optimize digital product assortments, enhance on-site experiences, and use data-driven insights to improve the customer journey across , our mobile app, and Amazon. Your efforts will directly influence sales performance and shape the shopping experience for our growing customer base.
If you're passionate about blending creativity with analytics and want to make an impact in a fast-paced, entrepreneurial environment — we'd love to meet you.
What You'll Do
- Manage and update product content across all e-commerce platforms.
- Collaborate with designers, photographers, and writers to create high-quality product descriptions, visuals, and blog content.
- Develop and execute merchandising strategies that align with business goals and seasonal trends.
- Partner with the CRM and Marketing teams to plan and execute promotions, discounts, and special campaigns.
- Optimize cross-sell and upsell opportunities throughout the customer journey, including post-purchase touchpoints.
- Maintain product assortments: add new products, update collections, and manage metadata.
- Use analytics tools to assess customer behavior, sales trends, and product performance, then make data-driven recommendations to increase conversion and revenue.
- Configure and optimize integrated platforms to enhance user experience.
- Ensure all key pages are optimized for SEO and collaborate on a blog content strategy to grow organic traffic.
- Work cross-functionally with Marketing and Operations to ensure brand consistency and introduce innovative ideas that drive growth.
What You'll Bring
- Education: Bachelor's degree in Business, Marketing, Communications, or a related field.
- Experience: Prior experience in e-commerce merchandising, ideally with Shopify Plus or a similar platform.
- Creativity: Ability to curate engaging visual and written content that aligns with brand identity.
- Attention to Detail: Commitment to maintaining accuracy and consistency across all digital channels.
- Analytical Skills: Proficiency in using reporting tools to make informed, data-driven decisions.
- Project Management: Strong organizational skills to coordinate product launches, campaigns, and timelines.
- Technical Aptitude: Basic understanding of HTML and familiarity with analytics platforms.
- Adaptability: A proactive learner who keeps up with emerging e-commerce and marketing trends.
- Bonus Skills:
- Experience with SEO best practices
- Exposure to AI tools for productivity and merchandising automation
- Background working in a rapidly growing or evolving brand environment
This role may be eligible for the following benefits:
- Medical, Dental, Vision
- Supplemental Insurance
- Savings Accounts
- Retirement Accounts
- Paid Time Off