Cash Applications Analyst

Position Summary
The Cash Application Analyst will assist with the daily operations of Cash Control and posting. This role ensures deposits, posting, reconciliation and the efficiency of the team is reaching sensitive time expectations. The Cash Application Analyst will assist in identifying trends and notifying CBO Revenue Cycle Manager of any deterrence in cash flow. The Cash Application Analyst will report to CBO Revenue Cycle Manager and can be given assigned tasks to support the goals and protocols of revenue cycle workflow and revenue affecting tasks.

Major Duties and Responsibilities 

• Responsible for daily review and recording of incoming payments from insurance and patients via bank deposits, EFT transactions, Lockbox, and Virtual Credit Cards
• Responsible for daily disbursement of EFT logs and batches for posting to our internal team and RCM Services
• Ensures timely reconciliation of payment posting by internal team and RCM Services
• Analyze data to determine trends in payer deposits and posting
• Assists with posting 3^rd party payments (i.e. Drug Copays, Care Credit, attorneys, liabilities, etc.)
• Assists with posting and monitoring offsets
• Assists sites with reconciliation needs
• Assists with correspondence review and/or disbursement
• Responsible for working collaboratively with the accounting department for month end reconciliation reports
• Researching posting discrepancies and locating unposted monies
• Maintains teamwork, customer service production and quality standards to assure timely, efficient and accurate issue resolution (i.e. Check searches, patient inquiries)
• Other duties as assigned

Knowledge, Skills and Abilities

• Knowledge of computer systems and applications (Microsoft Excel is a requirement).
• Knowledge of EPM and Electronic Health Systems (EHR).
• Knowledge of medical insurance billing and accounts receivable management.
• Knowledge of payer EOBs and posting processes.
• Knowledge of clearinghouse (Availity RCM and Waystar) and payer or vendor websites for EOB access.
• Analytical ability to research, identify and resolve BBP issues, missing EOBs and/or payment posting.
• Skill in communicating clearly with direct reports and practice location management.
• Ability to work scheduled hours as defined in the job offer.
• Ability to read and understand oral and written instructions and follow written protocols.
• Ability to communicate with team members clearly and concisely.

EDUCATION/TRAINING/REQUIREMENTS

• High School diploma/GED.
• 5 years experience in medical environment or;
• Certificate of completion in a medical program/field a plus.

PHYSICAL DEMANDS

• Ability to stand and walk for periods of time.
• Ability to sit for extended periods of time.
• Ability to climb or balance for limited periods of time.
• Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
• Ability to grasp and hold up to 25 lbs.*
• Ability to hear normal voice level communications in person or through the telephone.
• Ability to speak clearly and understandably.

SUCCESS FACTORS

• Excellent Time Management/Organized
• Open Communication/Positive
• Goal Driven
• Excellent Customer Service
• Juggles Multiple Priorities
• Accuracy and Attention to Detail
• Accomplished in word processing and worksheet utilization