What are the responsibilities and job description for the Cloud Infrastructure Engineer position at TicketNetwork?
Position Summary
We are seeking a hands-on, results-driven Cloud Infrastructure Engineer with deep expertise in Amazon Web Services (AWS) to play a key role in implementation, management, and operations of our enterprise cloud infrastructure. This role is responsible for building and maintaining scalable, secure, and highly available cloud environments, supporting cloud-native workloads as we continue our modernization and migration journey to AWS.
The ideal candidate will have proven experience with AWS cloud services, infrastructure, and automation, including operational support. You will collaborate closely with IT Infrastructure, IT Security, DevOps, Application, Data Resource Management, BI, and QA teams to deliver robust solutions that drive business success.
Why Join Us?
You’ll play a key role in our cloud transformation journey, working with cutting-edge AWS technologies and collaborating with talented teams to deliver innovative solutions. If you are passionate about cloud infrastructure, automation, and continuous improvement, we encourage you to apply.
Primary Responsibilities
We are seeking a hands-on, results-driven Cloud Infrastructure Engineer with deep expertise in Amazon Web Services (AWS) to play a key role in implementation, management, and operations of our enterprise cloud infrastructure. This role is responsible for building and maintaining scalable, secure, and highly available cloud environments, supporting cloud-native workloads as we continue our modernization and migration journey to AWS.
The ideal candidate will have proven experience with AWS cloud services, infrastructure, and automation, including operational support. You will collaborate closely with IT Infrastructure, IT Security, DevOps, Application, Data Resource Management, BI, and QA teams to deliver robust solutions that drive business success.
Why Join Us?
You’ll play a key role in our cloud transformation journey, working with cutting-edge AWS technologies and collaborating with talented teams to deliver innovative solutions. If you are passionate about cloud infrastructure, automation, and continuous improvement, we encourage you to apply.
Primary Responsibilities
- Design, deploy, and maintain AWS cloud infrastructure to support business applications and services.
- Implement and manage infrastructure as code (IaC) using tools such as Terraform and AWS CloudFormation.
- Monitor, optimize, and troubleshoot AWS environments for performance, security, and cost-efficiency.
- Automate infrastructure provisioning, configuration, and deployment pipelines.
- Provide technical support and troubleshooting for cloud-based applications and services.
- Document cloud infrastructure, architecture, workflows, and change management processes.
- Ensure robust disaster recovery, high availability, and business continuity strategies across all cloud infrastructure layers.
- Collaborate with DevOps and development teams to enable CI/CD pipelines and support application deployments.
- Collaborate with IT Security to implement and maintain secure cloud infrastructure practices.
- Collaborate with cross-functional teams to identify and implement cloud-native technology solutions.
- Stay current with AWS services, features, and industry trends, recommending enhancements as appropriate to identify technology opportunities that drive innovation and operational efficiency.
- Help promote cloud adoption and hybrid architecture strategies (AWS), ensuring scalability, security, and cost-effectiveness.
- Bachelor’s or Master’s degree; Computer Science, Management Information Systems, Information Technology, or related field.
- 3 years of hands-on experience in AWS cloud infrastructure engineering.
- Strong understanding of AWS services, including EC2, S3, RDS, Lambda, VPC, IAM, and CloudWatch.
- Proven experience with infrastructure as code (Terraform, CloudFormation) and automation scripting (Python, Bash, or PowerShell).
- Solid understanding of networking, security concepts, and cloud compliance requirements.
- Familiarity with DevOps practices, CI/CD tools, and monitoring platforms (e.g., DataDog, ELK).
- Excellent analytical, problem-solving, and communication skills.
- AWS certifications (e.g., AWS CloudOps Engineer, AWS DevOps Engineer, AWS Solutions Architect and/or SysOps Administrator) are highly desirable.
- Understanding of compliance frameworks (PCI-DSS, SOC2).
- Experience with containerization and orchestration (Docker, Kubernetes, Amazon EKS).
- Experience integrating on-premises environments (e.g., VMware) with AWS.
- Familiarity with database technologies (SQL, RDS, NoSQL, Databricks, Snowflake).
- Familiarity with Event Services Framework.
- Possible off-hours maintenance and emergency support needed.
- Remote, on-site, and off-site support needed.
- Reliable transportation required.