What are the responsibilities and job description for the Technical Content Marketing Specialist position at Thunderbird?
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at MZLA/Thunderbird
Locations: Remote Canada, Remote US
Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication tools that help people manage their digital lives while staying in control of their data.
We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.
Our small but growing distributed team includes 65 people across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, and paid services to build independent, privacy-respecting alternatives to big tech ecosystems.
Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.
A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.
To learn more, visit www.thunderbird.net
The opportunity
As the Technical Content Marketing Specialist at MZLA, you'll help tell the story of Thunderbird's growing ecosystem of desktop, mobile, and web-based communication products. Working closely with the Marketing Manager and cross-functional partners across Product, Engineering, Design, and Community teams, you'll create and execute marketing programs that drive product awareness, user engagement, adoption, and retention.
This is a hands-on role for someone who enjoys translating technology into compelling, user-focused stories and content. You'll create and publish content that helps users discover, understand, and get value from Thunderbird's products and services, while supporting launches, feature announcements, user education, and broader brand initiatives.
What You’ll Do
You'll be successful in this role if you're equally comfortable learning about technical products, collaborating with product and engineering teams, and creating high-quality content that helps users understand why Thunderbird matters.
Work environment
This is a full-time, fully remote position. You’ll join a distributed team of Thunderbird staff, open-source community members, and contributors from around the world.
We rely on clear communication, thoughtful documentation, and collaborative decision-making to work effectively across time zones and disciplines.
You'll be part of the marketing team, working closely with product, engineering, and community colleagues in a collaborative, fast-paced environment.
Compensation & Benefits
We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:
In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.
Work & career
Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.
How To Apply
Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully. We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.
Our commitment to diversity, equity, and inclusion
MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.
Why Mozilla?
At Mozilla, we’re serving humanity—by maintaining a safe, open internet—while also helping the individual humans employed here to reach their personal and professional goals. With a relatively small team serving hundreds of millions of people, a culture of exploration, and a commitment to mentorship, opportunities abound to learn and grow at Mozilla.
Our values drive our actions
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at MZLA/Thunderbird
Locations: Remote Canada, Remote US
- Remote Canada
- Remote US
Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication tools that help people manage their digital lives while staying in control of their data.
We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.
Our small but growing distributed team includes 65 people across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, and paid services to build independent, privacy-respecting alternatives to big tech ecosystems.
Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.
A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.
To learn more, visit www.thunderbird.net
The opportunity
As the Technical Content Marketing Specialist at MZLA, you'll help tell the story of Thunderbird's growing ecosystem of desktop, mobile, and web-based communication products. Working closely with the Marketing Manager and cross-functional partners across Product, Engineering, Design, and Community teams, you'll create and execute marketing programs that drive product awareness, user engagement, adoption, and retention.
This is a hands-on role for someone who enjoys translating technology into compelling, user-focused stories and content. You'll create and publish content that helps users discover, understand, and get value from Thunderbird's products and services, while supporting launches, feature announcements, user education, and broader brand initiatives.
What You’ll Do
- Execute day-to-day social media activities, including content scheduling, publishing, monitoring, engagement, and reporting.
- Draft and publish blog posts, product announcements, release communications, marketing emails, newsletters, user education content, and other digital content that helps users understand and adopt Thunderbird products and services.
- Support product launches, feature announcements, adoption campaigns, and promotional activities across multiple digital channels.
- Monitor social media engagement, coordinating with internal teams when additional context or support is needed.
- Maintain editorial and campaign calendars to ensure timely delivery of marketing activities.
- Track and report on performance metrics, identifying trends and optimization opportunities.
- Support email marketing and automation activities, including list management, campaign setup, and workflow maintenance.
- Assist with customer surveys and feedback collection to inform marketing and product insights.
- Coordinate with internal teams and external vendors to support campaign execution and content development.
- Ensure marketing materials align with brand standards and messaging guidelines.
- Support ad hoc marketing and communications projects as needed.
- 3 years of experience in marketing, communications, digital content, or a related role.
- Experience marketing software, SaaS, technology products, developer tools, consumer applications, or other digital products to a global audience.
- Demonstrated experience executing social media, email, and digital marketing activities across multiple channels.
- Strong writing, copyediting, and proofreading skills with the ability to adapt messaging for different audiences and platforms.
- Experience with social media management tools, email marketing platforms, content management systems, and digital marketing technologies.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
- Ability to collaborate effectively across cross-functional teams in a distributed, asynchronous environment.
- Proactive mindset with the ability to take ownership of work and follow projects through to completion.
- Familiarity with marketing analytics and reporting tools.
- Excellent verbal and written communication skills.
- Ability to learn and responsibly use emerging technologies, including AI-enabled tools, to improve workflows.
- Ability to support a global organization with understanding of different cultural dynamics and practices.
- Familiarity with open-source communities or privacy-focused technology products.
- Experience with survey and customer feedback platforms.
- Basic experience using graphic design tools such as Canva or Adobe Creative Suite.
- Familiarity with SEO and digital content optimization best practices.
You'll be successful in this role if you're equally comfortable learning about technical products, collaborating with product and engineering teams, and creating high-quality content that helps users understand why Thunderbird matters.
Work environment
This is a full-time, fully remote position. You’ll join a distributed team of Thunderbird staff, open-source community members, and contributors from around the world.
We rely on clear communication, thoughtful documentation, and collaborative decision-making to work effectively across time zones and disciplines.
You'll be part of the marketing team, working closely with product, engineering, and community colleagues in a collaborative, fast-paced environment.
Compensation & Benefits
We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:
- US: $72,000 - $86,000 USD
- Canada: $72,000 - 82,000 CAD
In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.
Work & career
- Fully remote work & schedule flexibility
- Company-provided laptop
- Annual bonus program
- Monthly remote work stipend
- Annual professional development stipend
- Industry conferences
- Company all-hands and team gatherings
- 24 days PTO per year (prorated)
- Your birthday
- Year-end company shutdown
- 9 wellbeing days
- Public holidays
- Other paid leave
- Quarterly wellbeing stipend for personal / family activities
- 401(k) / RRSP contributions
- Health, dental, & vision insurance
- Disability insurance
- Life insurance
- Employee assistance program
- Paid parental leave
- Paid sick days
Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.
How To Apply
Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully. We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.
Our commitment to diversity, equity, and inclusion
MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.
- Remote Canada
- Remote US
Why Mozilla?
At Mozilla, we’re serving humanity—by maintaining a safe, open internet—while also helping the individual humans employed here to reach their personal and professional goals. With a relatively small team serving hundreds of millions of people, a culture of exploration, and a commitment to mentorship, opportunities abound to learn and grow at Mozilla.
Our values drive our actions
- Purpose is built into our work, with our mission driving every decision
- We challenge assumptions, the status quo, ourselves, and each other
- We are transparent: in our code, our business partnerships, and our everyday interactions
- We seek out people from diverse backgrounds and with perspectives different from our own
- We pair purpose with performance and put people ahead of profit
- 1000 paid staff from over 30 countries
- Thousands of volunteer contributors across six continents
- 2 global offices: Berlin and Toronto
- 9 coworking space locations: San Francisco, San Mateo, London, Paris, Portland, Tulsa, Vancouver, Chicago, and Bellevue
- Hundreds of home offices globally
- Flexible work environment (majority of Mozillians work remotely)
- Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents)
- Reimbursement for professional development (up to $3,000/year)
- A work setup including the latest hardware and software of your choice
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Visit Mozilla Corporation’s not-for-profit parent, Mozilla Foundation.
Portions of this content are ©1998–2026 by individual mozilla.org contributors. Content available under a Creative Commons license.
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