Valet - OC

Position Summary:

The Valet will greet Guests arriving at the Casino and Hotel and is responsible for parking and retrieving Guests’ vehicles Responsibilities must be performed in accordance with all Company standards, policies, and procedures.

Essential Functions:

1. Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
2. Greet Guests as they arrive at the valet driveways of the Hotel and parking garage.
3. Parking and retrieve Guests’ vehicles from the valet lot.
4. Perform Limo functions as necessary, including driving Guests to and from property.
5. Follow directives as assigned by Valet Leads and Valet/Transportation Management.

Minimum Qualifications:

1. High school education or equivalent preferred.
2. Ability to communicate effectively with Management, Team Members, Guests and outside agencies in both written and verbal form.
3. Driving record must not include serious moving violations, multi-moving violations, DUI, or suspended license.  Must be insurable to drive company and Guest vehicles.
4. Must be able to operate vehicles with automatic and manual transmissions.
5. Must be at least 18 years of age.
6. Must be able to obtain UAIC Tribal Gaming License.

Physical Requirements:

1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
2. Must be able to move at a jogging pace for the majority of an eight (8) hour shift.
3. Must be able to walk and down stairs repeatedly.
4. Manual dexterity to operate job related equipment and drive vehicles.

Work Conditions:

Work is primarily performed outdoors and involves exposure to high and low temperatures, direct sunlight, wet surfaces, and loud noises.  Team Members may be required to stand, walk, lift, reach, push, pull and grasp.  These tasks include the maintenance and care of an assigned area.  Frequent contact with fellow Team Members and Guests is standard.

Important Notices:

This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform.  Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.