What are the responsibilities and job description for the TDR Attendant - FT position at THUNDER VALLEY CASINO?
Position Summary:
The TDR Attendant will maintain the cleanliness and appearance of the Team Member Dining Room (TDR) and properly stock all necessary items for service. Responsible for organizing shelving and food storage. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions:
- Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
- Clean each table, booth, and chair by wiping them with clean damp cloth with sanitizer solution.
- Restock all condiments and napkin dispensers.
- Maintain cleanliness of all floors, buffet counters, and serving areas.
- Sweep or mop under each table and booth as needed.
- Maintain the supply of paper products. Maintain the supply of condiments available and properly organized.
- Prepare both regular and decaf coffee, prepare ice tea, refill ice as needed, and replace milk.
- Re-stock clean china, flatware and glassware as needed, making sure they are always available for guest Team Members.
- Inform immediate supervisor of any product shortages and equipment needs.
Minimum Qualifications:
- Any combination of education, training, or experience that provides the required knowledge, skills and abilities.
- Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
- Ability to manage time effectively with minimum supervision.
- At least 18 years of age.
- Ability to obtain UAIC Tribal Gaming License.
Physical Requirements:
- Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
- Requires the ability to stand and walk for duration of shift.
- Requires extensive lifting, bending, pushing, and repetitive hand motions.
- Manual dexterity to operate job related equipment.
- Must be able to bend and reach to a height of six (6) feet with or without assistance.
- Ability to lift, maneuver, and move items weighing up to 50 lbs.
Work Conditions:
Work is typically conducted in a kitchen and dining room environment which may be hot, cold, and noisy. Work will also be conducted in the presence of secondhand smoke. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp. These tasks include the maintenance and care of an assigned area. Team Member must possess proper safety training in the use of chemicals. Frequent contact with fellow Team Members and occasional contact with Guests is standard.
Important Notices:
This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.