What are the responsibilities and job description for the Customer Service And E Commerce Shipping Assistant At Thunder Mountain Bikes Announcment position at Thunder Mountain Bikes?
Thunder Mountain Bikes in beautiful Sedona, Arizona, is looking for a full-time Customer Service & E-Commerce Shipping Assistant to help oversee and grow our e-commerce operations. The right candidate will have a solid background in modern mountain bikes and strong customer service. The Customer Service & E-Commerce Shipping Assistant will work closely with the E-Commerce management team and will be asked to supervise the department throughout the year. The right candidate will be a self-starter with high attention to detail.
Responsibilities:
- Help with day-to-day warehouse operations
- Pack and ship most E-Commerce orders
- Process returns, warranties & refunds
- Customer service via phone, email, and chat
- Accurately receive and stock warehouse products
- Process in-store transfers
- Maintain a clean and organized workspace
Requirements:
- Two years of experience working in a bicycle retail environment
- Extreme attention to detail
- Strong desire to learn
- Self-Starter
- Proficient with Google Workspace
- Experience with Lightspeed Retail and Shopify is a plus. We will train the right candidate.
Competitive compensation, based on experience, and year-round work.
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