Business Development Representative

At ThumbStopper, we’re redefining how brands connect with local retailers and customers—through the power of automation, intelligence, and a relentless focus on simplicity. We believe that the strongest brands aren’t built in boardrooms. They’re built in local communities, on showroom floors, in neighborhood searches, and across social media feeds. That’s why we created an AI-powered platform that helps consumer brands scale their presence where it matters most: at the local level. Our Mission is to simplify and scale brand-to-local marketing for consumer brands and their retailer networks—so that local engagement becomes automatic, accurate, and impactful. We do that by bridging the gap between brands and their retail networks by automating complex, time-consuming tasks like organic social media syndication, paid and boosting ad services, retailer websites and accurate business listings & review monitoring. Whether a brand supports hundreds or thousands of retailers, ThumbStopper makes it effortless to speak in one voice while staying locally relevant and visible. We exist because “brand-to-local marketing” is broken. Most brands either overspend trying to manage local efforts manually, or they give up entirely, leaving retailers on their own. We exist to fix that by combining cutting-edge technology with marketing expertise to create a better way. We don’t just help brands grow, we help their retailers succeed, too. When the local channels win, everyone wins.

Job Summary

ThumbStopper is looking for a detail-oriented Full-Time BDR (Business Development Representative) to work in our office five days per week and is responsible for enrolling dealers and retailers in the appropriate brand programs. This includes setup and working to ensure each dealer’s Facebook Business Page, Instagram, LinkedIn and/or Google Business Profile are connected withing the Thumbstopper platform. In addition, the BDR will be responsible for some customer support including but not limited to completing incoming support tickets (generated from retailer calls/e-mails).

The ideal candidate possesses a drive to foster relationships and build revenue as you generate Retailer enrollments into available Brand programs through a variety of outbound techniques. You’ll work closely with all members of the Customer Success team.

Salary Range

$45,000 - $55,000 plus Commission

Supervisory Responsibilities

None

Job Responsibilities

o Assist in retailer account enrollment and connectivity to subscribed destinations.

o Connect retailers to search and social destinations via email and phone outreach.

o Ensure product selections are set and maintained at the retailer level.

o Respond to assigned retailer inquiries (support tickets) and work them to resolution.

o Complete tickets within 1 business day.

o Utilize the Thumbstopper platform

o Utilize SalesForce

o Activity

o 150 phone calls made weekly to retailers who have not converted (leads) to adopt the appropriate brand social programs.

o Retailer Enrollments

o 10 retailers connected daily

o Support Tickets

o 50 tickets completed weekly

o Connected Accounts

o Initiate calls and emails to connect Dealer social media pages

Daily Requirements

· Contribute a minimum of 40 working hours per week

o Standard hours 8:00am-5:00pm

§ 9:00am-6:00pm time slot available as well

o Notify management via phone call tardiness at beginning of day.

o Attendance required in office – on all weekdays. After 90-days & based on performance Wednesdays may be a “work from home” day, with the appropriate equipment set up at home.

· Participate in scheduled meeting(s) as required.

· Maintain collaborative team presence using Ticketing and Conversations in Slack, and by actively participating in company meetings.

· Professional interaction with company departments including sales, technology, and executive management departments.

· Other duties as required.

Required Skills

· Professional verbal and written communications skills.

· Customer facing experience and ability

· Proven ability to build and maintain relationships with clients.

· Detail oriented with excellent organizational skills

· Proficient with Microsoft Office Suite, SalesForce and other software solutions

Physical requirements

· Prolonged periods of sitting at a desk and working on a computer.

· Ability to lift up to 15 pounds at a time.

Education / Experience

· High school diploma

· years of experience in customer service or similar role.

Reports to: Chief Customer Officer

Role is in office in Tampa, FL with minimal local travel required

ThumbStopper provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThumbStopper complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

ThumbStopper expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ThumbStopper employees to perform their job duties may result in discipline up to and including discharge.

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $45,000 - $55,000