What are the responsibilities and job description for the Bilingual Patient Care Coordinator (Chiropractic Office) position at Thriving Life Chiropractic?
About the Role
We are a family-focused, neurologically based chiropractic office serving children and parents in the Hollister and surrounding community. We are hiring a long-term team member who wants more than a front desk job — this role develops into a patient educator and care coordinator responsible for guiding families through care.
This position is ideal for someone who enjoys people, communicates confidently, is detail oriented, and wants to grow into a meaningful healthcare career.
Pay & Schedule
$21–$25/hr based on training progression and responsibility
Part time: 18–25 hours/week
YOUR Typical hours: Mon–Thur afternoons/evenings short weekend admin block (3-day weekends)
**while normal patient hours are 3-6:15pm (we many times arrive at 2pm and leave around 7:15pm M-Th) and we also have a mandatory team training on W Mornings
Normal office Schedule:
M, T, Th: 9-12:15 & 3-6:15
W: 3-6:15
What You’ll Grow Into
You will be trained to:
- Educate patients about chiropractic care (Spanish & English)
- Review care plans and financial options
- Perform office scans
- Support families through their care journey
- Communicate with new patients and leads
- Help children feel comfortable during visits
- Coordinate scheduling and patient flow
This is not a passive front desk role — you will become a trusted guide for families in our office.
Daily Responsibilities
- Greet and connect with patients and families
- Scheduling, texting, and phone communication
- Taking payments and reviewing care plans
- Assisting with children during visits, holding babies, you know the fun things?!?
- Preparing and closing the office
- Administrative follow-up and patient communication
Growth Path
We promote from within and train heavily.
Most team members progress from: Chiropractic Care Assistant → Care Coordinator → Lead Coordinator
Raises are tied to communication confidence and responsibility, NOT just time worked.
We’re Looking For Someone Who:
- Is bilingual (Spanish/English)
- Is reliable and punctual
- Is comfortable talking to people all day
- Can learn and explain information confidently
- Enjoys working with children and families
- Is tech-comfortable and organized
- Wants a long-term role and personal growth
- Values natural/holistic health
Healthcare experience is helpful but not required — personality and communication matter most.
Benefits
- Complimentary chiropractic care
- Discounted office products
- Consistent 3-day weekends (We VALUE work and play)
- Paid training and skill development
To Apply
Please review our website/social media before applying. When you apply, include a short message explaining why this role interests you and why you would enjoy working with families.
Job Type: Part-time
Pay: $21.00 - $25.00 per hour
Application Question(s):
- Are you comfortable working in a fast-paced, patient-facing environment?
- Do you like working with kids and families?
- Are you able to work M-Th 2- 7:30pm, W mornings for one hours, and Saturday or Sunday for 2-3 hours without restrictions?
- Are you able to do calls, get back to messages/emails, do office admin tasks on the Sundays for 2-3 hours?
- This role requires standing, light physical activity, you educating new patients when you are trained, reviewing financials with patients, and a calm demeanor under pressure. Are you going to thrive in that?
- Explain to us how you have been a leader in a previous job:
- Explain what makes you a good fit for a chiropractic or holistic healthcare office?
- How have you prepared to still fulfill your job duties for if your child is sick or what is your backup plans that you have in place for when these things happen?
Education:
- High school or equivalent (Required)
Language:
- English and Spanish (Required)
Location:
- Hollister, CA 95023 (Preferred)
Work Location: In person
Salary : $21 - $25