What are the responsibilities and job description for the Medical Receptionist position at Thrive Wellness Medical Clinic?
Experienced Medical Receptionist – Family Practice
Location: [Richmond, Indiana]
Job Type: [Full-time]
Pay: [$18 per hour, Experience Required]
Job Summary
Our established private family practice is seeking an experienced Medical Receptionist to join our patient-centered team. This role requires a dependable professional who is comfortable managing front-office operations, supporting providers, and delivering excellent patient service in a fast-paced clinical environment.
Responsibilities
- Greet and assist patients with professionalism and warmth
- Answer multi-line phone systems and manage high call volume
- Schedule appointments and manage provider calendars efficiently
- Verify patient demographics, insurance eligibility, and collect copays
- Check patients in and out while ensuring accurate documentation
- Maintain and update electronic health records (EHR)
- Process referrals, prior authorizations, and medical records requests
- Coordinate with clinical staff to support patient flow
- Ensure compliance with HIPAA and office policies
- Handle front-desk administrative tasks and maintain organized work areas
Required Qualifications
- Minimum 1–2 years of recent medical receptionist experience as a in a family practice or similar medical setting
- Familiarity with insurance plans, referrals, and prior authorizations
- Experience using EHR/EMR systems
- Strong multitasking and organizational skills
- Excellent communication and customer service abilities
- Dependable, detail-oriented, and professional
Preferred Qualifications
- Certified Medical Assistant
- Knowledge of medical terminology
- Experience working in a private medical practice setting
- Bilingual skills (a plus, not required)
Schedule
- [Monday–Thursday, 8am-5pm, Friday 7am-4pm]
- No weekends or major holidays
Benefits
- Competitive pay based on experience
- Stable schedule and supportive team environment
How to Apply
Apply through Indeed with your resume. Qualified candidates will be contacted for an interview.
Equal Opportunity Employer.
Job Type: Full-time
Pay: $18.00 per hour
Work Location: In person
Salary : $18