What are the responsibilities and job description for the Veterinary Client Service Representative position at Thrive Pet Healthcare?
Description
Veterinary Client Service Representative
Eye Care for Animals
Full-time
Overland Park, KS
Eye Care for Animals Overland Park, a Thrive Pet Healthcare partner, is looking for a friendly, service-driven Client Service Representative (CSR) to join our talented team. If you enjoy a fast-paced environment, love helping people and their pets, and take pride in providing great hospitality, we’d love to meet you!
In this role, you’ll support pet parents, help keep appointments running smoothly, and contribute to a positive experience for every client and patient. The ideal candidate is empathetic, dependable, and communicates clearly and professionally in person, on the phone, and online.
Responsibilities Include But Are Not Limited
We are a thriving ophthalmology practice, focused on high-quality medicine, teamwork, and excellent client care. Our hospital values collaboration, kindness, and continuous growth, and we work hard to create a supportive and enjoyable workplace for our team.
Benefits – Our Care In Action
We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits for full-time employees include:
Compensation is negotiable based on experience and credentials, with an expected starting range of $20-25/hour. The actual compensation will carefully consider a wide range of factors including your skills, qualifications, experience, and location.
Veterinary Client Service Representative
Eye Care for Animals
Full-time
Overland Park, KS
Eye Care for Animals Overland Park, a Thrive Pet Healthcare partner, is looking for a friendly, service-driven Client Service Representative (CSR) to join our talented team. If you enjoy a fast-paced environment, love helping people and their pets, and take pride in providing great hospitality, we’d love to meet you!
In this role, you’ll support pet parents, help keep appointments running smoothly, and contribute to a positive experience for every client and patient. The ideal candidate is empathetic, dependable, and communicates clearly and professionally in person, on the phone, and online.
Responsibilities Include But Are Not Limited
- Greet clients and their pets warmly, making everyone feel valued and comfortable
- Schedule and manage appointments efficiently to keep the clinic running smoothly
- Communicate clearly and professionally in person, over the phone, and online
- Handle client inquiries and concerns with empathy, patience, and professionalism
- Support the veterinary team by maintaining a welcoming and organized front desk environment
- A genuine love for pets and the people who care for them
- Veterinary medicine experience is highly preferred
- Excellent communication skills and emotional intelligence
- Dependable, punctual, and consistently positive attitude
- Ability to stay calm, composed, and solution-focused in a fast-paced environment
- Commitment to creating a welcoming, professional, and caring client experience
- Be part of a compassionate team that truly values pets and their families
- Opportunity to grow and develop your skills in a supportive environment
- Make a real difference in the lives of pets and their owners every day
We are a thriving ophthalmology practice, focused on high-quality medicine, teamwork, and excellent client care. Our hospital values collaboration, kindness, and continuous growth, and we work hard to create a supportive and enjoyable workplace for our team.
Benefits – Our Care In Action
We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits for full-time employees include:
- Compensation- $20-25/hr--based on experience
- Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
- Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
- Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
- Generously subsidized backup and ongoing care support for children, adults, and pets
- Mental health benefits including coaching and therapy sessions
- 401k with employer contribution and no waiting period for enrollment
- Continuing education and development support through our library of free CE courses and paid time off to complete
Compensation is negotiable based on experience and credentials, with an expected starting range of $20-25/hour. The actual compensation will carefully consider a wide range of factors including your skills, qualifications, experience, and location.
Salary : $20 - $25