What are the responsibilities and job description for the Pet Resort Attendant position at Thrive Pet Healthcare?
Description
Pet Resort Attendant
Full-Time
Trinity Animal Hospital
Holly Springs, NC
About You
You’ll play an important role in pets’ lives by providing end-to-end care for our
precious patients. Your life-changing work will range from the hands-on care of
facilitating treatments and performing laboratory tests, to support
services including admitting and discharging patients.
The success of your patients’ care matters to you, and your success matters to us.
Your Experience & Skills
Healthcare community.
At Trinity Animal Hospital, you’ll feel the warmth and culture of a small hospital. As a
hospital deeply rooted in the local community, you will experience the best of both
worlds: a genuine local culture with the benefits of Thrive's national resources.
About The Hospital
Trinity Animal Hospital is a General Practice and Pet Hotel located in Holly Springs, NC focusing on Dogs and Cats.
Our hospital offers a fast-paced, team-oriented environment where exceptional pet care and outstanding client service go hand in hand. We serve a diverse community of pet owners who trust us to provide a safe, clean, and enriching experience for their beloved companions.
We pride ourselves on compassion, teamwork, integrity, accountability, and a commitment to providing the highest level of care for every pet. Dependability, strong communication skills, attention to detail, and a genuine love for animals are all equally important for success in this role.
We are open 7 days a week, serving the Holly Springs, Apex, Fuquay-Varina, and Cary communities.
You're Willing And Able To
Here, you can grow your career as best fits you through access to comprehensive
learning and skillset programs. You can build your skills and earn credentials
Through
hospital type, or environment. Join us and provide your best care at a clinic that is
deeply rooted within its community and bolstered by the resources of Thrive Pet
Healthcare.
Benefits – Our Care In Action
Thrive offers a suite of benefits to support team members’ emotional, physical,
professional, and financial wellbeing. In addition to our health and life insurance, and
short- and long- term disability plans, we offer eligible team members:
Compensation negotiable based on credentials and experience with a hourly pay
rate starting at $15 - $18/ hour. The actual rate offered will carefully consider a wide
range of factors, including your skills, qualifications, experience, and location.
About Thrive
Thrive Pet Healthcare creates the future of pet well-being through medical
excellence, innovative technology, and a connected community of teams and
partners. Today, its network of 360 primary, emergency, and specialty hospitals
across the U.S. cares for pets of all ages and health needs, while portfolio companies
provide tools and technology that help veterinary teams work smarter and deliver
better care. Thrive invests in its people—through mentorship, leadership programs,
continuing education, and well-being initiatives—so teams can grow and feel
supported. For pet owners, convenient solutions such as a mobile app, Thrive Plus
membership, HereFurYou Helpline, online booking, and flexible financial options
make accessing quality care simpler— giving families the peace of mind their pets
deserve. Learn more at thrivepetcare.com.
We welcome you to join our story and join where #WeThriveTogether.
Pet Resort Attendant
Full-Time
Trinity Animal Hospital
Holly Springs, NC
About You
You’ll play an important role in pets’ lives by providing end-to-end care for our
precious patients. Your life-changing work will range from the hands-on care of
facilitating treatments and performing laboratory tests, to support
services including admitting and discharging patients.
The success of your patients’ care matters to you, and your success matters to us.
Your Experience & Skills
- 1-2 years of pet care experience
Healthcare community.
At Trinity Animal Hospital, you’ll feel the warmth and culture of a small hospital. As a
hospital deeply rooted in the local community, you will experience the best of both
worlds: a genuine local culture with the benefits of Thrive's national resources.
About The Hospital
Trinity Animal Hospital is a General Practice and Pet Hotel located in Holly Springs, NC focusing on Dogs and Cats.
Our hospital offers a fast-paced, team-oriented environment where exceptional pet care and outstanding client service go hand in hand. We serve a diverse community of pet owners who trust us to provide a safe, clean, and enriching experience for their beloved companions.
We pride ourselves on compassion, teamwork, integrity, accountability, and a commitment to providing the highest level of care for every pet. Dependability, strong communication skills, attention to detail, and a genuine love for animals are all equally important for success in this role.
We are open 7 days a week, serving the Holly Springs, Apex, Fuquay-Varina, and Cary communities.
You're Willing And Able To
- Provide attentive daily care for dogs and cats staying in our pet hotel and daycare programs
- Monitor pets for changes in behavior, appetite, activity level, or overall well-being and promptly communicate concerns to the veterinary team
- Maintain a safe, clean, sanitary, and welcoming environment throughout boarding, daycare, play yards, kennels, and common areas
- Safely handle, leash, restrain, feed, medicate (as directed), and transport pets throughout the hospital and boarding facility
- Supervise individual and group play activities while promoting positive social interactions and ensuring pet safety at all times
- Support hospital operations by assisting with patient movement, cleaning protocols, laundry, stocking supplies, and other facility needs
- Communicate professionally with pet owners regarding their pet's stay, daily activities, and special care instructions
- Follow all hospital safety protocols, animal handling procedures, and infection control standards
- Work collaboratively with veterinary staff, client service representatives, and fellow pet care team members to ensure exceptional care and customer service
- Assist during busy periods, adapt to changing priorities, and help maintain efficient patient and boarding flow throughout the hospital
- Be willing to guide, mentor, and support fellow team members while contributing to a positive and collaborative workplace culture
- Passion for animal care and welfare
- Ability to work in a physically demanding, fast-paced environment
- Strong observational skills and attention to detail
- Dependable, positive, and team-focused attitude
- Excellent communication and customer service skills
- Ability to remain calm and professional when working with pets of varying sizes, temperaments, and medical needs
Here, you can grow your career as best fits you through access to comprehensive
learning and skillset programs. You can build your skills and earn credentials
Through
- Our vast, diverse, and free library of continuing education courses - ThriveU
- Live, virtual interactive workshops to develop valuable leadership skills
- A program designed to teach you the fundamentals of running a pet hospital
hospital type, or environment. Join us and provide your best care at a clinic that is
deeply rooted within its community and bolstered by the resources of Thrive Pet
Healthcare.
Benefits – Our Care In Action
Thrive offers a suite of benefits to support team members’ emotional, physical,
professional, and financial wellbeing. In addition to our health and life insurance, and
short- and long- term disability plans, we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources, including easy access to therapy through Lyra
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Subsidized backup childcare and elder care
- Expert advice, support and network discounts for fertility and family planning
- FREE CE courses
- Pet perks and veterinary service discounts
- Student loan support tools and assistance
- Some benefits shown are only for full-time team members who work 30 hours or more per week.
Compensation negotiable based on credentials and experience with a hourly pay
rate starting at $15 - $18/ hour. The actual rate offered will carefully consider a wide
range of factors, including your skills, qualifications, experience, and location.
About Thrive
Thrive Pet Healthcare creates the future of pet well-being through medical
excellence, innovative technology, and a connected community of teams and
partners. Today, its network of 360 primary, emergency, and specialty hospitals
across the U.S. cares for pets of all ages and health needs, while portfolio companies
provide tools and technology that help veterinary teams work smarter and deliver
better care. Thrive invests in its people—through mentorship, leadership programs,
continuing education, and well-being initiatives—so teams can grow and feel
supported. For pet owners, convenient solutions such as a mobile app, Thrive Plus
membership, HereFurYou Helpline, online booking, and flexible financial options
make accessing quality care simpler— giving families the peace of mind their pets
deserve. Learn more at thrivepetcare.com.
We welcome you to join our story and join where #WeThriveTogether.
Salary : $15 - $18