What are the responsibilities and job description for the Veterinary Client Service Representative- Internal Medicine position at Thrive Pet Healthcare?
Veterinary Client Service Representative - Internal Medicine
Day, Full - Time
Schedule: Monday - Thursday 9:00 AM- 8:00 PM
La Mesa, California
Experience & Skills Requirements
Pet Emergency and Specialty Center - East County is a large multispecialty and emergency veterinary hospital located in La Mesa focusing on providing exemplary specialty and emergency care to our community.
We are open 24/7.
Serving La Mesa, El Cajon, Spring Valley, and San Diego.
Benefits - our care in action
Benefits
Thrive offers a suite of benefits to support team members' emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:
We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you'll be able to make connections, access opportunities and find support with ease.
Support for you is as vital as the support you provide.
You'll Thrive With Us
Skills
At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
About Thrive
Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.
We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.
At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.
Day, Full - Time
Schedule: Monday - Thursday 9:00 AM- 8:00 PM
La Mesa, California
Experience & Skills Requirements
- 3 years of veterinary clinical/hospital experience required
- Veterinary Emergency or Specialty experience preferred
- Vet Assistant experience preferred
- High school diploma or equivalent
- EzyVet Experience preferred
- Greet clients and their pets with prompt professionalism and courtesy
- Present treatment plans
- Provide options to clients and obtain signatures on corresponding legal forms
- Invoice for services by accurately receiving and processing payments
- Discharge outgoing patients
- Schedule and confirm appointments and rechecks
- Maintain all aspects of workplace organization and cleanliness
- Answer incoming phone calls and coordinate client callbacks
- Request medical records from primary rDVM office and update patient charts
- Maintaining all aspects of medical documentation and record keeping
- Email records as requested to clients and rDVMs
- Support veterinarians to ensure quality veterinary care, advocate for pets, and educate clients
- Perform other duties as assigned
Pet Emergency and Specialty Center - East County is a large multispecialty and emergency veterinary hospital located in La Mesa focusing on providing exemplary specialty and emergency care to our community.
We are open 24/7.
Serving La Mesa, El Cajon, Spring Valley, and San Diego.
Benefits - our care in action
Benefits
Thrive offers a suite of benefits to support team members' emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:
- Competitive pay
- 401 (k) with employer match
- Mental health resources, including 24/7 access to Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer- sponsored childcare and elder care
- personalized care for every family-forming journey
- Free CE courses
- Pet Perks and veterinary service discounts
- Student loan management tools and assistance
We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you'll be able to make connections, access opportunities and find support with ease.
Support for you is as vital as the support you provide.
You'll Thrive With Us
Skills
At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
- Our vast, diverse, and free library of continuing education courses- ThriveU
- Live, virtual interactive workshops to develop valuable leadership skills
- A program designed to teach you the fundamentals of running a pet hospital
- Scholarship opportunities and tuition reimbursement
- Move into any specialty, hospital type, or environment- across the nation
- Leadership training for a thriving and long career in the veterinary profession
About Thrive
Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.
We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.
At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.
Salary : $22 - $25
