Administrative Assistant/Front Desk- Health Care

Thrive Behavioral Health is looking for a Full-Time Administrative Assistant (Front Desk) to work in the Millersville office.

Responsibilities include but are not limited to:

• Checking in and scheduling clients for therapy and psychiatry appointments in an electronic scheduler (currently many clients are attending virtual sessions)
• Checking insurance authorizations
• Making reminder calls
• Filing
• Problem solving
• Communicating with various staff to rearrange schedules when need arises
• Answering phones
• Responding to requests for medical records and other duties as assigned
• Sending letters to clients
• Stocking supplies/maintaining inventory in the office
• Schedule may be up to 3 evenings until 7 or 7:30 pm to support the Prescribing Team and clients.

At least 6 months of experience in a medical or mental health office/setting is strongly preferred. This position requires someone who enjoys working in a team environment, is organized, and who possesses strong computer skills. Bi-lingual candidates are encouraged to apply.

MINIMUM JOB REQUIRMENTS

Education, Training, and Experience Required:

• High school diploma, or GED equivalent or two years work experience.
• Preferred, Experienced as an Administrative Assistant, preferably in the field of behavioral health.
• Preferred, Bachelors degree in social work, counseling or psychology from an accredited university or related field: BSW or MSW preferred (Significant experience in aging could replace the educational requirement).
• Prefer CPR/First Aid Certification.

PHYSICAL DEMANDS/WORKING CONDITIONS:

• The essential functions of this job include the following physical and intellectual demands:
  • Frequently sit, stand, and or walk
  • Frequently hearing, seeing and speaking
  • Regularly typing
  • Occasionally lift and/or move up to 25 pounds
  • The ability to work in a fast-paced environment with potential for stressful situations
  • Comprehends and performs job duties at a reasonable pace while using attention to detail
  • Concentrates, formulates plans, and makes decisions
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Due to the nature of the industry, working in the evenings, approximately 7:30-8:00 pm, may be expected
• Position is in-person.

THE POSITION OFFERS:

• Regular review of salary.
• Benefits include but are not limited to: health, disability, paid time off, paid holidays, 401k plan with a company match, company paid life insurance EAP.
• Positive and supportive work environment.
• Thrive is a rapidly growing company offering a great deal of opportunity for advancement and ability to create/develop professional specialties.

For full job description, please contact HR at recruiting@thrivebh.com.