Front Desk Receptionist/Office Assistant

BD Health Services is a network of substance use disorder treatment clinics serving clients throughout Baltimore City and Baltimore County, with six locations.

We are seeking a friendly, organized, and dependable Front Desk Admin/Receptionist to join our team!

Responsibilities:

• Greet and welcome clients in a professional and friendly manner.
• Answer questions and assist clients with general inquiries.
• Answer incoming calls, direct calls appropriately, and take accurate messages.
• Receive, sort, and distribute mail, deliveries, and packages.
• Monitor office supplies and place orders as needed.
• Manage basic laboratory administrative functions, including:
• Overseeing routine urinalysis collection and documentation processes.
• Ensuring laboratory paperwork is completed accurately and timely manner.
• Maintaining and updating Maryland PDMP (Prescription Drug Monitoring Program) records as required.
• Ordering laboratory supplies and coordinating shipment and mailing of specimens and related materials.
• Assisting with maintaining compliance with laboratory procedures and documentation requirements.
• Perform other administrative duties as assigned.

Requirements:

• Familiarity with office equipment (e.g., fax machines, printers, scanners, copiers).
• Strong communication and customer service skills.
• Excellent organizational and multitasking abilities.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Attention to detail and ability to follow established procedures.

Qualifications:

• High School Diploma or GED required.
• Prior administrative, receptionist, healthcare, or laboratory support experience preferred.

Job Type:

• Full-time

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $17 - $23