What are the responsibilities and job description for the Production Manager – Residential Roofing & Exterior Construction position at Three Stone Roofing?
Three Stone Roofing & Restoration
Franklin / Nashville, TN
Full-Time
About Three Stone
Three Stone Roofing & Restoration is a rapidly growing exterior construction company built on faith, craftsmanship, and service. We operate at a high level, with a strong residential roofing division supported by dedicated Project Managers, Quality Control, production leadership, and administrative teams.
Our goal is not simply to complete projects, we want to create an exceptional experience for our customers while maintaining an operation that is organized, accountable, efficient, and built to scale.
We are looking for an experienced Production Manager who can help us execute that standard every day.
The Role
The Production Manager is a key operational leader responsible for helping move residential roofing and exterior projects from approval through production and completion.
This is a hands-on operational leadership position that combines production planning, problem-solving, team coordination, and project oversight. The right person will have a strong understanding of construction operations, excellent organizational skills, a sense of urgency, and the ability to coordinate multiple moving pieces without allowing details to fall through the cracks.
You will work closely with our Project Managers, roofing crews, trade partners, Quality Control team, sales team, suppliers, and leadership to keep projects moving and ensure our customers receive the level of execution Three Stone expects.
Key Responsibilities
- Coordinate and manage the daily residential production schedule
- Maintain clear visibility into every project moving through the production pipeline
- Coordinate roofing crews and exterior trade partners based on workload, capacity, location, and project requirements
- Order and coordinate project materials accurately and on time
- Work closely with Project Managers to ensure projects are fully prepared before installation
- Manage weather delays, schedule changes, crew adjustments, and other day-to-day production challenges
- Ensure permits, HOA requirements, material needs, and project-specific requirements are addressed before production
- Maintain accurate project notes, dates, statuses, and next actions within our CRM and Production Dashboard
- Communicate proactively with customers regarding scheduling and production updates when required
- Identify stalled projects and take ownership of moving them forward
- Coordinate closely with Quality Control to ensure completed projects move efficiently through inspection, repairs, closeout, and billing
- Hold crews and trade partners accountable to Three Stone's workmanship, cleanliness, professionalism, and service standards
- Troubleshoot problems quickly and make sound operational decisions
- Help improve processes, efficiency, capacity, and overall production performance as the company continues to grow
What We're Looking For
We are looking for someone who is:
- Highly organized and able to manage a large volume of active projects
- Proactive rather than reactive
- Calm and decisive when schedules or circumstances change
- Comfortable holding people accountable
- An excellent communicator
- Detail-oriented without losing sight of the bigger picture
- Able to prioritize effectively in a fast-moving environment
- Comfortable working with contractors, crews, customers, suppliers, and internal teams
- Technologically capable and comfortable working inside CRM and production-management systems
- Takes ownership of outcomes and follows issues through to resolution.
- Motivated by building an excellent operation, not simply completing assigned tasks
Preferred Experience
- 3 years of construction, roofing, restoration, or production-management experience preferred
- Residential roofing experience strongly preferred
- Experience managing subcontractor crews and multiple simultaneous projects
- Experience with scheduling, material ordering, job costing, production coordination, or construction operations
- Bilingual - Spanish Speaking
- AccuLynx experience is a plus
- Strong knowledge of roofing systems and exterior construction is highly beneficial
What Success Looks Like
A successful Production Manager at Three Stone:
- Knows where every project stands
- Keeps crews productive and schedules organized
- Anticipates problems before they become emergencies
- Communicates clearly and consistently
- Makes sure materials and resources are where they need to be
- Keeps projects moving without sacrificing quality
- Creates accountability throughout the production process
- Protects the customer experience
- Makes the entire production team more effective
Why Three Stone?
Three Stone is growing quickly, but we are committed to building the company the right way.
You will be joining an established organization with dedicated sales, production, project management, quality control, service, accounting, and leadership teams. Not an operation where one person is expected to do everything.
For the right person, this is an opportunity to become an important part of a company with significant growth ahead and to help shape one of the strongest residential construction operations in the market.
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
Salary : $70,000 - $80,000