Front of House Manager

Position Overview

The Front of House Manager is responsible for all guest-facing operations, including service, staffing, scheduling, bar operations, guest satisfaction, social media, and labor management.

The ideal candidate is a strong leader who can hire, train, coach, and hold employees accountable while maintaining a positive work environment and delivering outstanding hospitality.

Responsibilities

Leadership & Team Development

• Recruit, interview, hire, and onboard front-of-house employees.
• Train, coach, and develop servers, bartenders, hosts, bussers, and food runners.
• Conduct employee performance evaluations.
• Hold staff accountable to company standards and expectations.
• Lead daily pre-shift meetings and ongoing training.
• Build a positive, high-performing team culture.

Scheduling & Labor Management

• Create weekly schedules based on projected sales, reservations, and business trends.
• Monitor labor costs and staffing levels throughout each shift.
• Adjust schedules and staffing as needed to meet labor targets.
• Manage employee attendance, punctuality, and performance.
• Ensure compliance with California labor laws, breaks, and overtime regulations.

Guest Experience

• Lead the dining room and ensure exceptional guest service.
• Resolve guest concerns and complaints professionally.
• Build relationships with regular guests and members of the local community.
• Monitor and respond to online reviews when appropriate.
• Maintain high service standards at all times.

Bar Operations

• Oversee all bar operations and beverage service.
• Train bartenders on recipes, service standards, and responsible alcohol service.
• Monitor liquor, beer, and wine inventories.
• Assist with beverage menu development and seasonal promotions.
• Control beverage costs and monitor inventory variances.

Social Media & Marketing

• Manage restaurant social media platforms including Facebook, Instagram, and TikTok.
• Create and post engaging content featuring menu items, cocktails, events, and promotions.
• Respond to customer inquiries and messages on social media.
• Assist in planning and executing marketing initiatives and special events.
• Help drive guest traffic through community engagement and online presence.

Operations & Accountability

• Ensure restaurant cleanliness, organization, and presentation standards are maintained.
• Conduct opening and closing inspections.
• Monitor daily sales and operational performance.
• Provide ownership with regular updates regarding staffing, labor, guest feedback, and operational opportunities.

Qualifications

Required

• Minimum 3 years of restaurant management experience.
• Strong knowledge of full-service restaurant operations.
• Experience hiring, training, and managing staff.
• Strong bar and alcohol knowledge.
• Experience creating schedules and managing labor costs.
• Experience with social media marketing and content creation.
• Excellent communication and leadership skills.
• Ability to work evenings, weekends, and holidays as business needs require.

Preferred

• Experience managing a full-service restaurant and bar.
• Shift4 POS experience.
• Food Handler and Responsible Beverage Service certifications.
• Local marketing and community engagement experience.

What Success Looks Like

• Maintains strong staffing levels with low turnover.
• Delivers excellent guest experiences and online reviews.
• Meets labor and operational goals.
• Drives beverage sales and overall revenue growth.
• Maintains an active and engaging social media presence.
• Leads by example and creates a culture of accountability and hospitality.

To Apply

Please submit your resume along with a brief description of your restaurant management experience, leadership style, and any social media or marketing experience.

Job Type: Full-time

Pay: $45,000.00 - $62,814.14 per year

Benefits:

• Paid time off
• Paid training

Work Location: In person

Salary : $45,000 - $62,814