What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-A?
Front of House Team Member
Brand summary
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Job description
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling with an emphasis on work-life balance (and closed on Sundays)
- Leadership training and development opportunities
- Scholarship opportunities
- Competitive pay and generous meal benefits
Front of House Team Member Responsibilities:
- Serve as the face of Chick-fil-A Auburn Gold Rush by providing attentive and courteous service to our valued guests
- Make Emotional Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Greet guests, take and prepare customer orders in drive-thru, maintaining a welcoming atmosphere, ensuring that each guest has a memorable, personalized experience
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Maintain a sanitary, safe, and impeccably clean restaurant, observing health and sanitation guidelines by mopping, sweeping floors, removing the trash, cleaning equipment, and keeping the dining room, parking lot and restrooms clean
- Other duties as assigned
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 50 lbs. on a regular basis
- Have the ability to stand for long periods of time
- Previous restaurant experience is a plus
- Must have a reliable source of transportation
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $20