What are the responsibilities and job description for the Database Manager position position at Thornwell?
Database Administrator
Position Function: Charged with managing and optimizing systems and processes to increase fundraising revenue, the incumbent will be responsible for the oversight, management, and integrity of the donor database, including demographic information, gift records, market analysis, and research. This position must be knowledgeable in nonprofit/fundraising processes and policies. This position is also responsible for training relationship managers across the department and ensuring that the database is optimized to support their strategies and steward their donors. Other duties will include designing dashboards, reports, queries, and mailing lists; leading special database projects; developing and documenting policies and procedures. Reporting directly to the Advancement Operations Manager, the successful candidate will serve as a liaison with the Finance Team, collaborate closely with the Fundraising Gift Administrator, CRM consultant, and other related third-party vendors.
Pay Range - $60,000 Annual Salary plus full benefit package
Position Function: Charged with managing and optimizing systems and processes to increase fundraising revenue, the incumbent will be responsible for the oversight, management, and integrity of the donor database, including demographic information, gift records, market analysis, and research. This position must be knowledgeable in nonprofit/fundraising processes and policies. This position is also responsible for training relationship managers across the department and ensuring that the database is optimized to support their strategies and steward their donors. Other duties will include designing dashboards, reports, queries, and mailing lists; leading special database projects; developing and documenting policies and procedures. Reporting directly to the Advancement Operations Manager, the successful candidate will serve as a liaison with the Finance Team, collaborate closely with the Fundraising Gift Administrator, CRM consultant, and other related third-party vendors.
Pay Range - $60,000 Annual Salary plus full benefit package
Remote Status - Hybrid (2-3 days in the office)
Position Duties and Responsibilities:
Database Management, Operations and Reporting
Position Duties and Responsibilities:
Database Management, Operations and Reporting
- Oversee the maintenance and optimization of the CRM/donor database, including Donor, Volunteer, and associated integrated software. Required to manage data entry processes, generate reports, and leverage data analytics for strategic insights.
- Prioritize data integrity, accuracy, and security.
- Oversee the integration of various technology systems that support fundraising, including online donation platforms, volunteer software, and CRM systems. Ensure that these systems are optimized and work seamlessly together.
Financial Management and Compliance
- Collaborate with Fundraising Gift Administrator and Finance to reconcile gift records, manage grants, and ensure compliance with financial regulations.
- Ensure that all fundraising activities comply with legal, ethical, and regulatory standards, including tax laws, data protection regulations, and donor confidentiality agreements.
- Team Collaboration and Stakeholder Management.
- Maintain strong relationships with internal stakeholders including the Advancement, Marketing and Communications, and Finance teams.
- Maintain strong relationships with external vendors.
- Ensure smooth data coordination and data communication across departments to support fundraising efforts.
- Prepare reports for fundraising teams, executive leadership, and board.
Operational Planning
- Develop and implement strategic plans for fundraising operations, ensuring alignment with organizational goals. This includes overseeing the infrastructure for donor management, data analytics, and gift processing.
- Support all aspects of fundraising operations, including donor services, database management, and compliance. Foster a collaborative and efficient work environment.
- Continuously assess and improve operational processes, leveraging technology and best practices to increase efficiency and effectiveness in fundraising operations.
- Monitor key performance indicators (KPIs) to evaluate the effectiveness of fundraising operations. Use data-driven insights to inform decision-making and strategy adjustments.
Qualifications & Experience:
- Bachelor’s degree in information systems, Business, Non-Profit Management, or related field (or equivalent experience).
- 3 years of experience managing donor databases, preferably in a nonprofit development/fundraising environment.
- Proficiency in Bloomerang CRM and/or other donor management databases.
- Strong skills in data management, reporting, and analytics.
- Experience with database queries.
- Proficient in use of Microsoft Office with advanced skills in Word and Excel
- Knowledge of fundraising principles, donor stewardship, and non-profit operations.
- Excellent problem-solving, organizational, and communication skills.
- Ability to work independently and collaboratively with cross-functional teams.
- Understanding of data privacy regulations and nonprofit compliance standards
Thornwell is an independent non-profit religious organization affiliated with the Presbyterian Church (U.S.A.) and prefers to employ individuals who support Christian values and who possess a Christian commitment, as well as concern, for children and families in need.
Salary : $60,000