PM Field Technician

Job Details

Description

Position Summary

The Field Technician – Earthmoving is responsible for performing maintenance, repairs, and diagnostics on earthmoving heavy equipment, including bulldozers, excavators, loaders, graders, and other machinery used in construction, mining, and related industries. A strong focus on safety is paramount. The successful candidate will adhere to all safety guidelines and protocols as set forth by Thompson Tractor. This role requires a strong mechanical aptitude, technical expertise, and the ability to work independently in demanding field conditions. Extensive on-the-job training, classroom instruction, and e-learning must be successfully completed to remain in the technician training program. The Technician will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. will advance in classification as attitude, skill level, and job performance allows.

Essential Responsibilities & Expectations

• Conduct routine maintenance, inspections, and repairs on heavy equipment to ensure optimal performance safety, and reliability
• Troubleshoot, diagnose, and repair mechanical, hydraulic, and electrical systems; remove and install; disassemble and reassemble
• Utilize diagnostic tools, manuals, and technical expertise to identify and troubleshoot equipment issues, malfunctions, and failures
• Diagnose problems accurately and develop effective repair solutions
• Perform scheduled preventive maintenance tasks, including fluid changes, filter replacements, component inspections and lubrication to extend equipment lifespan and minimize unexpected breakdowns
• Conduct comprehensive testing and inspections to ensure equipment meets safety standards and operational requirements. Verify proper functioning of controls, systems, and components
• Maintain accurate records of equipment maintenance and repair activities including work performed, parts used and labor hours. Complete service reports, work orders, and other necessary documentation promptly and accurately
• Follow federal and state regulations regarding DOT/ Driving
• Coordinate with Parts Department to identify, order, and receive required parts and components for equipment repairs. Maintain inventory levels and ensure adequate supply of critical parts
• Adhere to all safety protocols, regulations, and company policies whiles working on equipment. Promote and maintain a safe working environment for yourself and others
• Wear Personal Protective Equipment (PPE) for the specific job sites
• Maintain and clean service truck for safe operation; take proper care of service truck
• Be safety minded at all times
• Respond to field service calls and travel to job sites to perform on-site repairs and maintenance. Effectively communicate with customers, contractors, and other team members to address equipment issues and provide technical support
• Stay updated on the latest equipment models, technologies, and industry advancements through ongoing training and professional development
  
  

Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.

Behavior Standard

• Maintain a productive work environment by acting and communicating in a manner that upholds the values of the Thompson Tractor brand.
• Demonstrate that you can have a positive relationship with customers, clients, vendors, coworkers, and management.
• Proper and regular attendance required.
  
  

Qualifications

Education

High school diploma or the equivalent

Experience

• A minimum of one (1) year's work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education required.
• Experience using personal computers and basic typing skills required.
• Med Card and CDL preferred.
• MVR (required)
  
  

Skills and Competencies

• Intermediate engine, transmission, hydraulic, and electrical diagnostic, and repair skills
• Written and verbal communication skills required.
• Basic computer skills required.
  
  

Job Training

• Area specific technical training
• OSHA and MSHA required training.
• Vendor technical sites (Infocast, Liftnet, SIMSi, etc.)
  
  

Safety Summary

Working Conditions

• Work typically normally performed in a Service Department shop or on location at customer job sites.
• Exposure to physical risk and all-weather conditions is associated with this position.
• Standing on hard surfaces for extended periods of time often required.
  
  

Physical Requirements

• Ability to speak, listen, read, write, and type effectively
• Ability to reach, kneel, grasp, stoop, and perform repetitive motions
• Ability to lift and carry items up to 75 pounds
• Ability to climb on and around heavy equipment
• Ability to drive during daytime and nighttime hours
• Exposure to potential tripping, slipping, and falling hazards
• Work in environments with job site‑related hazards
• Exposure to driving‑related hazards
• Ability to work effectively in stressful or high‑pressure situations
  
  

Job Hazards

• Material handling lifting
• Chemicals
• Construction
• Cranes and hoisting
• Noise
• Eye
• Slips and falls
• Moving machinery
• Stationary machinery
• Respiratory
• Laceration
• Amputation
• Strains and sprains
• Heat exhaustion
  
  

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.