What are the responsibilities and job description for the Field Technician - Lift Truck position at Thompson Tractor Company?
Job Details
Description
Position Summary
The Lift Truck Field Technician is responsible for performing jobs involving servicing and repair of equipment, working both independently and on a team. Examples of the types of machinery that the candidate must be able to evaluate, and repair include internal combustion lift trucks, electric lift trucks, allied products, and diesel engines. Extensive on-the-job training, classroom instruction, and e-learning must be successfully completed to remain in the technician training program. The Technician will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. The Technician will advance in Classification as attitude, skill level, and job performance allows.
Essential Responsibilities & Expectations
Qualifications
Education
Working Conditions
Description
Position Summary
The Lift Truck Field Technician is responsible for performing jobs involving servicing and repair of equipment, working both independently and on a team. Examples of the types of machinery that the candidate must be able to evaluate, and repair include internal combustion lift trucks, electric lift trucks, allied products, and diesel engines. Extensive on-the-job training, classroom instruction, and e-learning must be successfully completed to remain in the technician training program. The Technician will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. The Technician will advance in Classification as attitude, skill level, and job performance allows.
Essential Responsibilities & Expectations
- Plans and performs minor repairs using correct tools and procedures
- Orders and return parts for assigned jobs in a timely manner
- Performs the following tasks on basic components in work area including engine, hydraulic, transmission, and electrical components: remove and install; disassemble and reassemble; perform minor adjustments
- Performs preventive maintenance service according to factory guidelines
- Demonstrates proper use of service information systems
- Works in field service as experienced Technician as required
- Adheres to and follows all applicable and required safety standards and procedures
- Works independently in the field as required
Qualifications
Education
- High school diploma or the equivalent required.
- Technical training/education preferred.
- A minimum of one (1) year's work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education is required.
- Experience using personal computers and basic typing skills are required.
- Intermediate engine, transmission, hydraulic, electrical diagnostic, and repair skills
- Written and verbal communication skills
- Basic computer skills
- Area specific technical training
- OSHA and MSHA required training
- Vendor technical software (Infocast, Liftnet, SIMSi, etc.)
Working Conditions
- Work is normally performed in a Lift Truck Service Department shop or on the location of customer job sites.
- Exposure to physical risk and all-weather conditions is associated with this position.
- Standing, typically on hard surfaces, for extended periods of time is often required.
- Pass pre-employment background check, physical exam (including drug screen), and meet all physical requirements for position.
- Ability to speak, listen, write, and type effectively
- Reaching, grasping, and stooping
- Kneeling and crawling under equipment
- Climbing ladders and equipment
- Lifting and carrying up to 75 lbs.
- Material handling and lifting
- Exposure to chemicals and construction environments
- Cranes, hoisting operations, and moving or stationary machinery
- Noise and eye hazards
- Risk of slips, trips, and falls
- Respiratory hazards
- Potential for lacerations, amputations, strains, and sprains
- Heat exhaustion or cold stress
- Electrical hazards