What are the responsibilities and job description for the Customer Accounts Coordinator position at Thompson Safety, LLC?

Job Description

Job Summary :

The Customer Accounts Coordinator is responsible for the set-up and maintenance of customer accounts in the company ERP. This role interacts with field offices daily to ensure account setup is timely and accurate, so our customers have a seamless installation & service experience. This role will also assist with other business administration tasks / projects as needed.

Supervisory Responsibilities :

None

Essential Job Functions :

Enter new customer accounts into ERP for a variety of field offices.

Manage / update internal ERP with client information.

Request Certificate of Insurance per customer requests.

Assist with special projects and research as needed.

Assist with managing customer PO’s.

Assist with inbound calls.

Performs other related duties as assigned

Experience & Qualifications :

High School Diploma or equivalent required.

2-years' experience of related administrative support.

Proficient in Microsoft Office Suite and Teams with the ability to learn new technology systems quickly.

Excellent organizational skills and attention to detail with a strong focus on accuracy of work.

Ability to work independently and in a fast-paced team environment.

Excellent interpersonal, verbal and written communication skills with a customer service mentality.

Physical Requirements :

Prolonged periods of sitting at a desk, talking on the phone, attending virtual online meetings, and working on a computer.

Must be able to lift up to 15 pounds at times.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Customer Accounts Coordinator

What are the responsibilities and job description for the Customer Accounts Coordinator position at Thompson Safety, LLC?

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Job openings at Thompson Safety, LLC

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