What are the responsibilities and job description for the Dispatch position at Thompson Pipe Group?
Thompson Pipe Group is looking for a Dispatcher
Starting pay $21.00
1st Shift - Monday-Friday 6:30a.m. - 4:30 p.m.
Who We Are
Thompson Pipe Group is a privately held family business of engineers, contractors, and manufacturers based in Rialto, California. From the humble beginnings, we built a family of products to meet the needs of all kinds of infrastructure. Each generation of products is better than the previous.
Thompson Pipe Group is now the largest and most diverse drainage, sanitary, pressure and trench-less pipe provider, with manufacturing locations across the country and serving not just the US but all North America. Please visit our website at www.thompsonpipegroup.com
Thompson Pipe Group is currently hiring for a Dispatcher:
We are looking for a detail-oriented truck dispatcher to dispatch our drivers to customer locations. In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.
Job Responsibilities:
- Scheduling drivers to make freight deliveries or collect shipments and packages.
- Communicating with customers about freight details, delivery or pickup times, and special handling requests.
- Planning pre-determined routes and accommodating route changes as needed.
- Preparing dispatch documents, as well as generating freight bills and invoices.
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
- Keeping track of transportation regulations and laws to ensure that truck drivers comply.
- Reviewing drivers’ logs, including dispatched calls and arrival times.
- Monitoring truck repairs and maintenance schedules.
- Logging customer shipping schedules and complaints.
Education and Experience:
- High school diploma or GED.
- Bachelor's or associate degree in transportation or logistics would be advantageous.
- 2-3 years of experience as a truck dispatcher in a similar industry.
- Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
- Extensive experience in customer services, as well as generating freight bills and invoices.
- Experience with Transportation Management Software (TMS), such as Samsara and Rose Rocket.
- Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
- Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
- Knowledge of applicable transportation regulations and laws.
- Excellent organizational, communication, and time management skills.
Position Type/Expected Hours of Work:
- This is a full-time position. Days and hours of work are Monday through Friday General Hours of operations will be 6:30am-4:30pmOTwill be required as needed.
Travel:
- Travel is not expected with this position
What We Offer:
- Thompson offers a variety of benefit plans, and a company matched 401K retirement plan
- $1,000 referral bonuses
- Life and Supplement Life
- Employee Discounts
- Profit Sharing
- Paid Holidays
- Company Events
- Training and Development
- Career Advancement Opportunities
- Safety Work Wear
Our location: 5150 Jefferson Chemical Road Conroe TX 77301
*Must pass pre-employment physical and alcohol/drug testing*
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Have a valid driver’s license
EOE/AA – M/F/Vet/Disability
Thompson Pipe Group – Dallas Equal Opportunity Employer, and we pride ourselves on recruiting, employing, training, compensating, and promoting regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.