What are the responsibilities and job description for the Field Service Preventative Maintenance Technician position at Thompson Machinery - Caterpillar?
Field Service Preventative Maintenance Technician
ABOUT US
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT YOU WILL DO
The Preventive Maintenance (PM) Technician samples and changes oil and fluids on Caterpillar diesel powered construction equipment and competitive brands. Removes, inspects, and installs filters, maintains lube truck inventory, and orders needed parts and supplies. Responsible for following company and EPA guidelines for disposal of oil and filter waste. Operates equipment to inspect for post-service issues or leaks, and to ensure proper equipment operation.
This is a field position working largely independently and out of a company-provided lube service truck. The Field Service PM Technician works in a variety of customer locations and reports to the Supervisor of Equipment Management Solutions.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Read and interpret technical instructions, safety manuals, service manuals, company policies and procedures.
- Will need to be proficient in the use of basic hand tools.
- Provide lube service on construction equipment, engines, and powertrains, and for responding to customer needs in a positive, safe, and timely manner.
- May have to lift up to 25-30 pounds on occasion.
- Able to work a flexible schedule and overtime, including nights, weekends and over-night travel as required, and must be able to work independently in remote locations.
- Ability to obtain and maintain a Commercial Driver’s License (CDL) Class “B”, and DOT medical card as required for operating regulated vehicle.
- Must have a basic set of hand tools.
- Must be able to travel as required.
- May work in an environment where hazards are present.
- Requires frequent hand use for typing, operating the phone, handling materials, and other job-related tasks.
- Other duties as assigned.
WHAT WE EXPECT OF YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
BASIC QUALIFICATIONS
EDUCATION & EXPERIENCE
- High school diploma (or equivalent) required.
- Filed Service PM Technician training or service and maintenance training through accredited technical schools, equipment dealerships or manufacturer training preferred.
- 1 – 2 years of prior experience in PM technical areas is desired.
KNOWLEDGE, TECHNICAL SKILL, & ABILITIES
- Must display professionalism, integrity, adaptability, and a strong customer service focus.
- Demonstrate a sense of urgency and self-initiative, and the personal drive to be successful.
- Excellent communication skills.
WHAT’S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.
THE BASICS
- Various medical plan options
- Vision and dental insurance
- Employer-paid short-term and long-term disability insurance
- Employer-paid basic life insurance
- 401k matching
- Profit Sharing
- 8 paid holidays annually
- Initially up to 15 days of Paid Time Off annually with increase after five years of service
- Employee Assistance Program (EAP)
WHAT SETS US APART
- Competitive pay
- Exposure to world-class CAT training and development
- Tuition Reimbursement
- Tool Purchase Assistance to buy high-quality tools at deep discounts
- Annual stipend toward the purchase of work boots
- Company Incentive Bonus Program
- Paid Veteran holiday annually to all service members
- Training and Development programs
- Work uniforms and professional cleaning services
- Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled