Bar Julian Lead Server

Organization- Thompson Savannah

Summary

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. This role, at times, will lead other colleagues by coaching, giving direction and will include training.

Essential Duties/Tasks/Responsibilities

• Training and leading a team of servers in a restaurant
• Greet Guests, Seat at tables, Take their orders
• Ensure timely and accurate serving of orders
• Offer promotional menus
• Address and solve customer concerns
• Lead server takes responsibility for serving staff when manager is occupied
• Opening and Closing Venues when needed
• Run Floor without manager during admin hours
• Ensure cleanliness checkout are completed with staff
• All other duties as assigned by leadership
  
  

Knowledge/ Skills

• Excellent communication
• Time management
• Multi-tasking skills
• Work calmly in a fast-paced environment
• Beverage Service & Operation knowledge
• Wine knowledge
• Restaurant Private booking service knowledge
  
  

Minimum Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Must have physical stamina to lift 50lbs.
• Experience and a thorough understanding of dining and event services.
• Must be willing to work in other areas of food and beverage operations
• Must be available to train, when new hires are scheduled
• Must exhibit professionalism
• Clear communication
• Organized and detail oriented
• Must display full menu, food, beverage (Liquor, wine, beer & NA Bev), allergen and product knowledge
• Be able to pass and assist in deployment of nightly menu exams to colleagues
• Must understand and model Miraval's policies, including Time & Attendance, uniform and grooming, cell phone, dignity and respect, etc.
• Must have open availability
• Qualifications and responsibilities may change or vary without notice at anytime, as business requires.
  
  

Work Environment/Conditions

• Must be comfortable working in a shared space, with constant noise, without the use of a private office.
• Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
  
  

Physical Demands

• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping