Managers

Company Description

Thompson Hospitality is the largest minority-owned Food Service company and a leading Retail Food and Facilities Management provider in the United States. Founded in 1992, it is a family-operated organization known for delivering exceptional client experiences and fostering strong client, customer, and community relationships. Guided by values such as service excellence, accountability, diversity, and community engagement, Thompson Hospitality has been consistently recognized for its dedication, including being named “Company of the Year” by Black Enterprise Magazine in 2010. Every initiative focuses on enhancing the quality of life for its stakeholders through high-quality food, world-class service, and innovative solutions.

Role Description

This is a full-time, on-site Manager role based in Bowie, MD. The Manager will oversee daily operations, including staff supervision, ensuring high-quality service delivery, and maintaining operational excellence in accordance with company standards. Responsibilities include leading and mentoring team members, monitoring performance metrics, managing budgets, ensuring compliance with safety and sanitation protocols, and fostering a culture that aligns with the company’s values of diversity and community support. The Manager will play a crucial role in achieving business goals and enhancing customer satisfaction.

Qualifications

• Leadership and team management skills, including the ability to train, mentor, and motivate diverse teams.
• Operational expertise in budgeting, planning, and executing tasks to achieve efficiency and meet company objectives.
• Strong communication and interpersonal skills for collaboration with clients, customers, and team members.
• Knowledge of safety, sanitation, and regulatory compliance standards, particularly in the food service and facilities management industry.
• Previous experience in hospitality, food service, or facilities management is highly desirable.
• Problem-solving skills and a proactive approach to identifying and addressing challenges effectively.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred but not required.
• Flexibility to adapt to a fast-paced and dynamic work environment, with a commitment to quality and service excellence.