Director, Revenue Cycle Value Creation

Job Details

Job Description

Summary
The Director, Revenue Cycle Value Creation provides strategic leadership and operational management for the team responsible for driving data-driven changes across Jefferson Health Revenue Cycle. Reporting directly to the Vice President of Revenue Cycle Value Creation, this role oversees a team of revenue management consultants and automation developers/engineers. The Director ensures that complex analytical insights are seamlessly translated into well-executed projects that improve yield, reduce leakage, and accelerate cash flow across the Revenue Cycle Continuum.

Job Duties

• Team Oversight: Provide direct leadership, coaching, and professional development to a high-performing team of Revenue Management Consultants and automation developers/engineers.
• Strategic Road mapping: Collaborate with the VP of RCM Value Creation to translate long-term financial strategies into a tangible roadmap of projects and analytical initiatives.
• Portfolio Oversight: Manage a portfolio of multi-functional, interdisciplinary projects ranging from small optimizations to large-scale system implementations ensuring alignment with organizational goals.
• Standardization: Implement and manage a project governance framework to standardize intake, workflow mapping, prioritization, benefit tracking, and status reporting.
• Revenue Improvement: Identify, quantify, and prioritize high impact revenue opportunities, including denial/write off reduction, charge capture, AR acceleration, and other RCM opportunities.
• Automation: Identify and prioritize opportunities for automation across the revenue cycle. Partner with key stakeholders to design and deploy scalable automation solutions.
• Epic Advocacy: Champion the use of Epic analytics tools (SlicerDicer, Reporting Workbench, Dashboards) to empower operational leaders with actionable data.
• Metric Design: Design and implement systems that provide financial, statistical, and operational metrics, ensuring appropriate interpretation and application of data for senior leadership.
• Stakeholder Engagement: Serve as an authoritative resource and primary operational link between executive leadership and RCM operators.
• Change Management: Drive end-to-end process improvement by fostering a culture of continuous improvement and managing complex relationships across Jefferson Health facilities. Oversee workflow analysis, root cause identification, solution design, and implementation of sustainable improvements.

Minimum Qualifications

• Bachelor’s Degree in Finance, Accounting, Business or Health Administration or related field
• 7 years of progressively responsible experience in revenue cycle, consulting, or project management within a healthcare environment. and
• 1 year of formal leadership or managerial experience managing interdisciplinary teams..
• Familiarity with automation technologies (RPA, workflow tools, AI enabled solutions).
• Deep quantitative and evaluative skills with the ability to synthesize complex findings into executive recommendations and actionable insights.
• Superior oral and written communication skills; ability to influence results and garner support in a matrixed environment.
• Extensive experience with Epic (Resolute HB/PB, Prelude, Cadence) and analytics tools.
• Strong execution, project management, and change management skills.
• Demonstrated ability to manage multiple, concurrently running projects and adapt to changing deadlines and competing priorities.
• EPIC Certification - Epic Systems Upon Hire

Preferred Qualifications

• Master’s Degree in Finance, Accounting, Business or Health Administration or related field
• 10 years of progressively responsible experience in revenue cycle, consulting, or project management within a healthcare or
• 3 years of formal leadership or managerial experience managing interdisciplinary teams..
• PMP - Project Management Professional - Project Management Institute Upon Hire or
• CSSBB - Certified Six Sigma Black Belt - American Society for Quality Upon Hire

Work Shift

Worker Sub Type

Employee Entity

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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