What are the responsibilities and job description for the IT Technical Support Specialist position at Thomas J Henry Law, PLLC?
Top Texas Law Firm is currently seeking an IT Technical Support Specialist to join the team in our Austin location!
The ideal candidate will be a team player and will carry a professional and positive demeanor.
Benefits include:
- Medical – 80% employer contribution
- Dental, Vision, Life & other supplemental insurance
- 401K with Employer Matching (up to 4%)
- Employee Recognition Programs
- Complimentary gym membership
- Company events – to include giving back to the community!
Why Work Here?
This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients!
We consistently outperform our peers in categories such as:
- Career Opportunities
- Compensation and Benefits
- Culture and Values
- Senior Leadership
- Diversity
Job Duties:
- Installing and configuring computer hardware operating systems and applications;
- Monitoring and maintaining computer systems and networks;
- Trouble shooting system and network problems and diagnosing and solving hardware or software faults;
- Replacing parts and/or equipment as required;
- Setting up new users' accounts and profiles;
- Prioritizing and managing many tasks at one time;
- Supporting 5 office locations
Requirements:
- Must have a minimum of two years experience
- Must have a clean criminal background
- Will require traveling to five locations
- Must have professional demeanor
- Must have ability to multitask
- Must be punctual and have excellent attendance
If you are looking for the opportunity to make the most of your experience, talents and work ethic, we may be the place for you!
