What are the responsibilities and job description for the In Home Sales Representative position at This?
OVERVIEW
This is a position that requires selling products that are provided by Pella KC and or Pella Corporation as allowed by Pella KC. There may be products available from Pella Corp. or other companies that this position will not be able to sell because of management discretion. This position sells directly to homeowners acting as general contractors and to homeowners who benefit from our installation services. Sales will be restricted to the Metro Kansas City 8 county area.
This is a position that requires selling products that are provided by Pella KC and or Pella Corporation as allowed by Pella KC. There may be products available from Pella Corp. or other companies that this position will not be able to sell because of management discretion. This position sells directly to homeowners acting as general contractors and to homeowners who benefit from our installation services. Sales will be restricted to the Metro Kansas City 8 county area.
Duties and Responsibilities
- Present product offerings during preset in-home sales consultations using a proven sales process.
- Manage a schedule effectively to ensure customer satisfaction from sale to project completion.
- Work independently throughout the day with customer appointments, visiting on-going customer projects, completing necessary administrative tasks and effectively calling upon previously met with customers.
- Attend required sales meetings and team conference calls.
- Solve problems and negotiate conflict.
- Operate within company policies and procedures.
- Perform positively within a goal-oriented environment.
- Acquire new customers through self-gen activities to meet growth objectives.
- Be responsive.
- Maintain a team attitude.
- Accept personal responsibility for performance.
- Be an advocate of Pella Products of Kansas City, beyond the workplace.
- Maintain and make available when requested, a complete customer list containing name, address, phone numbers, and other pertinent account data in Salesforce.
- Professionally and honestly represent products and services without making any false claims or warranties.
- Provide accurate and correct information from Pella KC to consumers in regard to pricing, product instructions, contracts, quotations, and reports.
- Provide all necessary paper work and related follow up information to ensure accurate and orderly installation of products to the customer within the confines of established company production and installation schedules.
- Cover the front desk and/or showroom when scheduled.
- Work your Saturday scheduled rotation.
- Make minor deliveries and perform minor warranty/service work when necessary.
- Provide outstanding customer service.
- Any additional duties that are assigned by management or company officers.
PPKC values our team members and offers a total rewards package that supports the health, life, career and retirement of our team members. The available plans and programs include:
- Health insurance plan options with low out-of-pocket premiums that include prescriptions, behavioral health, and telemed services.
- Company-vehicle provided; all company vehicles include enrollment in maintenance and fuel program.
- Wellness program with enrollment in a company offered medical plan
- Dental benefits (including orthodontia)
- Vision benefits
- 100% company paid life insurance and long term disability insurance with option to buy-up additional coverage
- Supplemental health protection plans (accident, critical illness, hospital indemnity)
- Employee Assistance Program which offers free counseling, financial wellbeing support, and travel resources.
- 401(k) with company match with access to free financial planning and consulting services
- Paid Time Off
- Volunteer Time Off
- Cell Phone Allowance
Preferred Education and Experience
High school diploma or GED required
In home sales experience a plus