What are the responsibilities and job description for the Customer Service Representative position at Third Party Recruiting?
Please note: you must be eligible for or acquire a Illinois State Life & Health Insurance License in order to work for this location.We're a growing company seeking enthusiastic Customer Service Representatives to join our team. Our mission is to deliver exceptional service while helping our clients succeed. Position Overview:As a Customer Service Representative for our Lisle, IL office, you'll play a key role in providing outstanding support to our valued customers. This is an opportunity to grow your career in a dynamic, supportive environment. Key Responsibilities:• Respond to customer inquiries through phone and email• Process customer requests and maintain accurate records• Identify and escalate priority issues• Collaborate with team members to provide optimal customer experience• Follow up with customers to ensure satisfaction• Document customer interactions and account updates Required Qualifications:• High school diploma or equivalent• Basic computer proficiency• Strong communication skills Desired Qualifications:• Previous customer service experience• Familiarity with CRM systems Compensation & Benefits:• Competitive hourly rate: $16-20/hour, based on experience• Medical, dental, and vision insurance• 401(k) with company match• Paid time off• Professional development opportunities• Regular Monday-Friday schedule Join our team and build your career in a supportive, growth-oriented environment. We value diversity and welcome all qualified applicants. We are an Equal Opportunity Employer committed to creating an inclusive environment for all employees.
Salary : $16 - $20