What are the responsibilities and job description for the STORE MANAGER - Store #135 position at Third Coast NAPA?
Job Title: Store Manager
Classification: Exempt
About Us:
Third Coast Distributing was founded in 2013 and is part of a global service organization engaged in the distribution of automotive and industrial replacement parts. Doing business as NAPA Auto Parts, TCD serves thousands of customers from an independent network across South and Central Texas.
About the Role:
The Store Manager will have the overall responsibility for the people, processes and operations of a store. Provides daily leadership while building a high performing store team by training and coaching, goal setting, supporting with problem solving and process improvement, setting standards, and recognizing and rewarding team members. Position reports directly to the Area Manager.
Key Responsibilities:
- Build a team of passionate team members who strive to exceed the customer experience.
- Drive total store sales, understand your role in sales growth and how your store and team contribute to and impacts total profitability.
- Build and coach store team members to consistently deliver high levels of customer service and business results.
- Establish a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.
- Train team members on operational processes, merchandizing standards, store appearance, and profitability.
- Ensure that proper processes and procedures are utilized to minimize inventory shrinkage.
- Anticipate staffing needs, store talent plan and recruit both long and short term.
- Partner with HR in the areas of hiring, development, coaching, and termination.
- Accountable for the on-boarding, coaching and training of all direct reports.
- Oversee controllable expenses, create work schedules, approve timecards, and monitor labor costs.
- Understand, interpret, and comply with all Company policies.
- Maintains unwavering execution of safety, health and security standards.
- Ensure overall cleanliness of the store, stockroom, and outside area.
About You:
The ideal candidate will have the following knowledge, skills, and abilities:
- High School Degree or equivalent; college degree in business administration preferred.
- A minimum of 3 years experience working in a retail environment, ideally in a managerial role. Automotive after-market service industry preferred.
- Knowledge and understanding of cataloging and/or inventory management systems.
- Strong supervisory, organizational, and communication skills.
- Relate well with and interact with all levels of the organization.
- Learn and adapt to current technology needs.
- Microsoft Office Suite proficiency
- Manage workload and prioritize tasks independently and with a team.
- Experience working cross functionally and gaining consensus to make informed decisions and recommendations.
- Must be at least eighteen (18) years of age or older.
- Occasionally required to drive on behalf of the company; must possess and maintain a current, valid drivers license.
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 60 pounds.
Please apply if you think this is a great fit for you and we will be in touch. Our online application is quick and easy!
This job description is not an all-inclusive list of duties performed, but rather a reflection of typical work performed in the position. The job description does not restrict supervisors from assigning additional responsibilities not specified in the job description.
Third Coast Distributing is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.