Production Coordinator (Residential Roofing)

Location: Hybrid (including travel between Onslow, Carteret, Craven, and Jones counties).

Position: Residential Roofing Production Coordinator

Salary: $40,000–$60,000 Annually

KEY RESPONSIBILITIES

• Production & Scheduling
• Plan and manage weekly build schedules for roof replacements, repairs, and specialty projects.
• Coordinate material ordering and delivery including shingles, metal panels, ice & water shield, ridge vents, lead boots, skylights, chimney caps, siding, soffits, and related materials.
• Ensure materials are delivered on time and staged correctly prior to job start.
• Adjust schedules as needed due to weather, inspections, or crew availability.

• Field & Job Execution
• Review scopes of work to ensure crews clearly understand job expectations.
• Verify measurements and product details (chimney caps, pipe boots, skylights, siding quantities, etc.) to prevent misorders.
• Ensure jobs meet local building code, manufacturer installation standards, and IBHS FORTIFIED requirements where applicable.
• Step into the field to support builds when necessary or when multiple projects are running simultaneously.

• Team Leadership
• Supervise the site supervisor and field crews.
• Ensure crews understand job scopes, expectations, and quality standards.
• Reinforce accountability for attendance, communication, and job performance.

• Customer & Internal Communication
• Coordinate with ownership and sales regarding job schedules and homeowner expectations.
• Serve as a point of contact for homeowners regarding build dates and production timelines when needed.
• Participate in weekly production meetings to review upcoming work and address issues.

• Systems & Operations
• Utilize JobNimbus to track production schedules, materials, and job progress.
• Assist in developing production checklists, ordering processes, and job workflows.
• Identify opportunities to improve efficiency and reduce costs while maintaining quality.

REQUIRED:

• Strong roofing industry experience
• Experience coordinating jobs, scheduling crews, and ordering materials
• Ability to manage multiple projects simultaneously
• Strong organizational and problem-solving skills
• Comfortable communicating with both crews and homeowners
• Valid driver's license

PREFERRED

• Metal roofing experience
• Leadership or supervisory experience in roofing or construction
• Familiarity with JobNimbus or similar CRM systems
• Experience with IBHS FORTIFIED roofing standards

• This is a hybrid role combining office/remote work with regular jobsite visits.
• Planning, scheduling, and communication may be done remotely.
• Field presence will be required during builds, inspections, or when crews need support.
• As Think Roofing continues to grow, the role will transition to a hybrid office/field schedule.
• This position is best suited for someone comfortable working in a fast-growing company where responsibilities evolve as we scale.

COMPENSATION:

Salary: $40,000 – $60,000 per year (based on experience)

BONUS ELIGIBLE

• 90-day probationary period with opportunity for review and pay adjustment
• Future potential for company vehicle and additional perks as the company grows