What are the responsibilities and job description for the Deli Manager - Hourly Supervisor - Chevre Cheese Coral Way position at Think Hospitality?
We are looking for a Deli Manager/Hourly Supervisor to lead the deli and market team, ensuring exceptional product knowledge, guest experience, and operational execution. This role manages ordering, staff supervision, and product presentation for our high-end deli, cheese, caviar, and wine selections, while also supporting offsite events as needed.
Key Responsibilities
Key Responsibilities
- Supervise and coordinate the deli/market team's daily operations
- Place and manage orders for deli meats, cheeses, caviar, wine, and specialty items
- Maintain expert product knowledge to guide customers on premium selections (charcuterie, artisan cheese, caviar, wine pairings)
- Oversee product quality, freshness, rotation, and presentation standards
- Train and coach team members on product knowledge and service standards
- Support and staff offsite catering events as needed
- Coordinate with vendors on deliveries, pricing, and invoice verification
- Assist with inventory counts and cost control
- Ensure compliance with food safety and sanitation standards
- Resolve guest concerns and provide a high-touch, knowledgeable customer experience
- Step in on register, floor, or prep support wherever needed
- Prior management or supervisory experience required
- Experience with deli meats and cheese handling/cutting required
- Experience with caviar, wine, and other high-end specialty items strongly preferred
- Strong product knowledge and passion for premium/gourmet foods
- ServSafe Food Manager certification (or ability to obtain within 30 days)
- Bilingual (English/Spanish) a plus
- Willingness to work offsite events and a flexible schedule including nights, weekends, and holidays
- Hourly rate tips
- Ability to stand/walk for extended periods
- Ability to lift up to 40 lbs
- Comfortable working in a fast-paced environment, including offsite event settings