Director of Operations

Summary

The Director of Operations is responsible for overseeing and optimizing all operational aspects of a manufacturing facility specializing in the production of walk-in vans. This role provides strategic leadership to ensure safe, efficient, and high-quality manufacturing while meeting cost, delivery, and performance targets. The Director of Operations will drive continuous improvement, cross-functional collaboration, and scalable processes to support growth and customer satisfaction.

Job Responsibilities

• Ensure customers receive timely commitment dates and that the organization meets or exceeds expectations (cost, quality, delivery) 
  
• Work with team members to develop the future state value stream map and manage the plans to achieve it, as documented in a project plan 
  
• Support integrating operations data with the customers to provide end to end visibility to status and completion 
  
• Manage new product launches, to ensure all deliverables are met to support a successful production ramp while meeting the needs of the clients (quick turn with quality) 
  
• Meet with value stream functional leaders regularly, identifying problems, solutions, and action plans, thereby creating a culture of continuous improvement with a learning organization leading to meeting all goals and objectives set by the enterprise 
  
• Create a culture that stops to fix problems to get quality right the first time 
  
• Ensure that standardized work/processes are followed, countermeasures implemented, and area of responsibility is compliant with all requirements 
  
• Create the basis for continuous improvement and employee empowerment at all levels to drive measurable results 
  
• Develop, implement, and monitor department budget and manages expenses within approved budget constraints 
  
• Instill and maintain a positive can-do team atmosphere 
  
• Ensure direct reports provide effective cross-training for employees, including backups, to ensure continuous levels of required support 
  
• Develop, maintain, and communicate the results of the KPIs so all stakeholders are aware of performance and issues; all information is visual and obvious to the enterprise and ensures no problems remain hidden. 
  
• Develop and maintain an effective organization through the selection, training, and motivation of all personnel 
  
• Manage the production reporting to ensure accurate information flow for labor, inventory accuracy and manufacturing costs 
  
• Develop and maintain a positive relationship with customers, fellow leaders, employees, and departments that support the manufacturing process 
  
• Continually improve processes by investigating changes in manufacturing methods by evaluating technological developments, investigating feasibility of new equipment and techniques, and providing dependable cost estimates and supporting financial analysis 
  
• Stay up to date on overall activities of the team, identify problem areas and take corrective actions 
  
• Other tasks as assigned