What are the responsibilities and job description for the Cybersecurity Engagement Manager position at Theron Solutions?
Job Insights:
- Overall owner and accountable for CSP delivery
- Build customer relationship and setup regular connect to ensure business development and governance with external and Internal customer stakeholders
- Work in Onsite/Nearshore/Offshore delivery model to ensure successful program and service delivery
- Good understanding of Revenue growth and management
- Forecast and track revenue targets
- Ensure Delivery Excellence and meeting of customer satisfaction targets
- Work with various stakeholders on RFI/RFPs to ensure complete understanding of scope of work, alignment with SoW for Delivery
- Ensure Program delivery plan development, resource loading plan, onboarding plan
- Build customer trust and act as Trusted Cyber Security technology partner
- Understand customer business problems, look for opportunities and convert it into mutually valuable programs.
- Deliver and present quality reports to various level of stakeholders including C-suite
- Ramp-up teams for programs through various channels
- Plan for contingency and manage customer expectations
- Ensure understanding of Customer requirements, position/job description, Activities to be undertaken
- Facilitate a culture of learning and trust
- Ensure processes are in place and implemented for quality associates as per job requirements
- Facilitates trainings, upskilling, cross-skilling and learning opportunities to ensure best customer delivery and resource grooming
- Provide guidance and be a mentor to team members
- Ability to identify and groom Cyber Security leaders
- Monitor and tracks team member performance
- Provides continuous feedback and opportunities for continuous improvement
Qualifications:
- 13 years of relevant experience
- Bachelor’s degree with preferred specialization in Cyber or information Security
- Good knowledge of Banking, Financial Sector, and Insurance industry
- Ability to quickly learn new technologies
- Certifications: CISSP / CCSP
- Good office skills including PowerPoint, Word and Excel.
EOE:
Our client is an Equal Opportunity Employer, committed to a workplace free from discrimination and harassment. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, gender, age, disability, sexual orientation, gender identity, marital status, military service, genetic information, or any other status protected by law.