What are the responsibilities and job description for the Business Development Manager position at Thermcraft?
Description
Location: Winston-Salem, NC (Travel Required 50%)
Department: Sales
About Thermcraft
Thermcraft, Inc. is a leading U.S. manufacturer of industrial and laboratory furnaces, ovens, and heating elements.
For over 50 years, Thermcraft has built a reputation for precision, reliability, and customer service, providing thermal solutions to customers worldwide. Now, as part of the AECO family of companies, Thermcraft continues to grow through innovation, responsiveness, and commitment to excellence.
The Business Development Manager at Thermcraft, Inc. plays a key role in driving sales growth by identifying new business opportunities, expanding customer relationships, and strengthening Thermcraft’s presence across target industries.
This position requires a technically minded, self-motivated individual who can translate customer needs into tailored heating and thermal process solutions.
Reporting directly to the Sales Manager, you will manage the full sales cycle — from prospecting and qualification through technical consultation, proposal development, and order close — while maintaining Thermcraft’s high standards of professionalism and customer care.
Key Responsibilities
The Ideal Candidate
Core Values
Location: Winston-Salem, NC (Travel Required 50%)
Department: Sales
About Thermcraft
Thermcraft, Inc. is a leading U.S. manufacturer of industrial and laboratory furnaces, ovens, and heating elements.
For over 50 years, Thermcraft has built a reputation for precision, reliability, and customer service, providing thermal solutions to customers worldwide. Now, as part of the AECO family of companies, Thermcraft continues to grow through innovation, responsiveness, and commitment to excellence.
The Business Development Manager at Thermcraft, Inc. plays a key role in driving sales growth by identifying new business opportunities, expanding customer relationships, and strengthening Thermcraft’s presence across target industries.
This position requires a technically minded, self-motivated individual who can translate customer needs into tailored heating and thermal process solutions.
Reporting directly to the Sales Manager, you will manage the full sales cycle — from prospecting and qualification through technical consultation, proposal development, and order close — while maintaining Thermcraft’s high standards of professionalism and customer care.
Key Responsibilities
- Identify, pursue, and secure new business opportunities within key markets including laboratory, aerospace, industrial heat treatment, and R&D sectors.
- Manage and grow relationships with customers to drive repeat business and brand loyalty.
- Conduct on-site customer visits, technical presentations, and equipment demonstrations at trade shows or customer facilities.
- Collaborate with internal teams — engineering, customer service, and production — to ensure accurate technical solutions and timely communication.
- Develop and maintain territory sales plans, forecasts, and regular reporting through CRM and Infor systems.
- Monitor market trends, competitor activity, and pricing to identify growth opportunities.
- Represent Thermcraft at industry events, trade shows, and conferences with a professional and proactive presence.
- Serve as a customer advocate internally to ensure satisfaction and build long-term partnerships.
- Technical Sales, or equivalent experience.
- Minimum 3–5 years of experience in industrial or technical sales (thermal processing, instrumentation, or manufacturing preferred).
- Proven ability to develop new businesses and maintain key accounts.
- Strong technical aptitude and understanding of engineered products or systems.
- Excellent communication, presentation, and negotiation skills.
- Proficient with Microsoft Office, CRM tools (Infor experience preferred), and digital communication platforms.
- Willingness to travel (domestic as required).
- Valid driver’s license.
- Experience selling furnaces, ovens, or heating elements to industrial or OEM customers.
- Understanding of thermal processing or materials testing applications.
- Bachelor’s degree in engineering
The Ideal Candidate
- A self-starter who thrives on building relationships and solving customer challenges.
- Professional, organized, and detail-oriented, with a commitment to follow-through.
- Comfortable in both hands-on technical discussions and strategic sales planning.
- Understands how to balance customer needs with company profitability and delivery capability.
Core Values
- Do Right Always!
- Customer Centric Teamwork.
- Get it Done, Well & Timely.
- Drama Free Work Environment.
- Be Smart Grow & Learn, Stay Smart
