Patient Intake Specialist

Overview

Join our dynamic healthcare team as a Patient Intake Specialist, where you will be the welcoming face and vital link between patients and our medical providers. This energetic role involves managing patient check-in processes, verifying insurance details, and ensuring accurate documentation to facilitate seamless care delivery. Your proactive approach will help create a positive experience for every patient while supporting efficient clinic operations. We are committed to fostering a supportive environment that values your skills and dedication.

Responsibilities

• Greet patients warmly upon arrival, ensuring a friendly and professional front desk experience
• Collect and verify patient information, including insurance details, personal data, and medical history
• Review and update patient records within Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix
• Verify insurance coverage, perform insurance eligibility checks, and assist with insurance authorization processes
• Schedule appointments accurately using medical scheduling software and coordinate with clinical staff to optimize patient flow
• Assist with documentation review to ensure completeness and compliance with HIPAA regulations and medical coding standards like CPT, ICD-10, ICD-9
• Maintain organized medical records, file paperwork appropriately, and manage multi-line phone systems with excellent phone etiquette
• Support administrative tasks such as data entry, filing, and managing patient inquiries via phone or in person
• Collaborate with medical billing teams to facilitate accurate coding and billing processes for Medicare, Medicaid, or private insurers

Requirements

• Proven experience in a medical office setting or healthcare environment with strong clerical skills
• Familiarity with EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft is highly preferred
• Knowledge of medical terminology, CPT coding, ICD coding (ICD-10/ICD-9), and insurance verification procedures
• Ability to review clinical documentation thoroughly for accuracy and completeness
• Excellent computer skills including proficiency in Microsoft Office suite (Word, Excel) and health information management software
• Strong customer service skills with the ability to communicate clearly and professionally in both English and bilingual capacities if applicable
• Experience working at a front desk or as a medical receptionist in clinics or dental offices is advantageous
• Attention to detail with excellent typing (including 10 key), filing, and organizational skills
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism

Embark on a rewarding career where your organizational talents and compassionate approach make a real difference. We value your expertise in supporting quality patient care through meticulous intake procedures and administrative excellence. Join us today to be part of a dedicated team committed to health information management and exceptional service

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Work Location: In person

Salary : $14