What are the responsibilities and job description for the EDI Delivery Specialist position at Therapy Brands Thrive, LLC?
Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices. Our unmatched expertise, partnership, and breadth of products allow us to fine-tune solutions that meet the specific needs of everyone from solo practitioners to larger practices. With AI-enabled solutions that span practice management to electronic medical records and e-prescribing to billing, we help eliminate administrative complexity and create harmony between therapists, their clients, and the whole healthcare community.
Job Description
Job Description
The Data Delivery Specialist II supports backend clearinghouse operations by managing payer file transfers, reviewing EDI transactions, and troubleshooting failed uploads. This role works with moderate supervision and growing independence to ensure timely and accurate delivery of payer data while maintaining compliance and quality standards.
What You'll Do
- Move payer and EDI files across backend directories that are not automated.
- Review and troubleshoot payer files that fail to upload successfully.
- Communicate with payers to resolve missing ERA files and other data delivery concerns.
- Document issues and resolutions to support process improvements.
- Escalate complex technical problems to senior specialists when needed.
- Ensure compliance and data quality standards in all file management activities.
- Collaborate with team members to maintain consistent data flow across the clearinghouse.
What You Bring
- High school diploma or equivalent experience.
- At least 1 year of experience in data entry, operations, or related support roles.
- Familiarity with EDI transactions and healthcare data delivery processes.
- Ability to troubleshoot file issues with growing independence.
- Strong organizational and communication skills.
- Detail-oriented approach and commitment to consistency.
Additional Information
While we've outlined some key qualities we typically seek, it's essential to remember that there might be additional unique strengths and talents you possess that would make you an exceptional match for us, even if they're not explicitly mentioned. Studies have consistently highlighted the significance of this principle, particularly for individuals from disenfranchised backgrounds, including women and other marginalized groups. These individuals often hesitate to apply unless they meet every single requirement, unlike their male counterparts who are more inclined to apply when they meet around 60% of the criteria.
The message we want to convey is that taking a leap of faith and applying can be incredibly rewarding. Your distinct abilities and perspectives could be exactly what we need to create a more diverse and inclusive team. So, don't hesitate—apply today and let's explore the exciting possibilities together
All your information will be kept confidential according to EEO guidelines.
At Ensora Health, Diversity, Equity, Inclusion, and Belonging aren't just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.
We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community.
We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status.
Ensora Health is an equal opportunity employer.