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Retail Supervisor

Theory Wellness
Waterville, ME Full Time
POSTED ON 11/8/2025 CLOSED ON 1/7/2026

What are the responsibilities and job description for the Retail Supervisor position at Theory Wellness?

Theory Wellness is the first employee-owned cannabis company in Massachusetts and the largest in the country. Announced on December 20th, 2023, this historic milestone honors the hard work and dedication of our team, preserving and rewarding those who have built our operations and upheld our values. This change in ownership reflects our commitment to empowering our employees and ensuring the future success of our company.

Summary:

Retail Supervisor provides supervision of and guidance for cannabis consultants daily work tasks.

Responsibilities will include:

  • Functioning as the Supervisor on Duty, in charge of all team members and all positions at the dispensary during your shifts.
  • Lead by example, following all of Theory Wellness’ values.
  • Help support all recruitment, hiring, training, team coaching and development for the dispensary.
  • Ensuring each guest and team member is provided the highest level of service.
  • Drive Key Performance Indicator (KPI) adherence.
  • Responsible for all daily tasks at the dispensary, including existing procedures, policies and standards.
  • Ensuring compliance with the CCC.
  • Opening and /or closing the dispensary, including daily cash and inventory reconciliations, financial/inventory reporting, as well as updating the daily manager log.
  • Supervising the security and safety systems and procedures.
  • Oversees dispensary POS and inventory management software and/or systems; ensures systems meet all operations, reporting and compliance needs, troubleshoots system and software issues.
  • Other duties relating to Theory Wellness’ dispensary operations on an as-needed basis.
  • Assist as needed in inventory receiving, management, labeling, packaging, and re-stocking.
  • All other duties assigned

Full Time Employee Benefits: (part-time*)

  • Health/Dental/Vision/Life
  • Pet Insurance*/Legal Plan*/EAP*
  • Paid time off*
  • Employee discounts*
  • Employee Stock Ownership Plan (some locations)

Requirements:

  • A minimum of 3 months in a keyholder or supervisory role
  • High school diploma or equivalent
  • Observing close attention to fine details
  • Able to adapt to changes
  • Ability to perform repetitive tasks
  • High energy, enthusiasm and the willingness to do whatever it takes to get the job done
  • Available to work one Saturday or Sunday per week
  • At least 21 years of age
  • Ability to pass a comprehensive background check - No drug-related felony convictions
  • Valid Driver’s License

Theory Wellness is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, or any other factor prohibited by law.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

  • Employee discount
  • Paid time off

Work Location: In person

Salary : $45,000

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