What are the responsibilities and job description for the Staff Development Engineer position at Theoris?
Job Title: Staff Development Engineer
Location: Blue Ash, Ohio
Industry: Medical Device
Job Description:
The Staff Development Engineer is responsible for supporting technical efforts for the Engineering Sciences team. This role contributes to the technical solution strategy for projects within one or more programs, primarily focused on medical device technologies, with potential inclusion of molecular entities, drug/device combinations, digital solutions, electromechanical systems, or integrated product solutions required to deliver against the agreed-upon Target Product Profile (TPP) for cancer treatment.
Responsibilities:
- Answer incoming customer calls in a professional and timely manner
- Provide accurate information on deposit products and services
- Perform timely and accurate follow-up on account inquiries
- Demonstrate strong problem-resolution and customer advocacy skills
- Report conditions impacting customer satisfaction
- Escalate exceptional service cases and customer complaints as appropriate
- Maintain strong organization, communication skills, and attention to detail
Requirements:
- Bachelor’s Degree in an engineering field required
- Advanced degrees (MS or MBA) preferred
- Minimum of 5 years of medical device industry experience required
- Experience in new product development following design controls required
- Full product development lifecycle experience strongly preferred
- Strong understanding of the full product development lifecycle, including the impact of early-phase decisions on downstream deliverables
About Theoris:
Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we’re uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.
Best-In-Class-Benefits:
We are in the people business; treating people right is our ONLY priority. Theoris Services consultants are full-time employees with full benefits, including:
Robust Health Insurance
401(k) plan
PTO
Paid holidays