What are the responsibilities and job description for the Site Reliability Engineer position at Themesoft Inc.?
Job Title: SRE Lead
Location: Woonsocket, RI - hybrid schedule
Work Arrangement: Hybrid
Employment Type: Contract
About the Role
We are seeking an experienced SRE Lead to join our team.
Job Description/ Responsibilities
• 8 years of Senior Software engineering experience in SRE, DevOps, platform engineering, or related production-systems roles in distributed systems at production scale with active on-call responsibility
• Demonstrated experience as an on-call Incident Commander (IC) for P1 or P2 incidents — structured leadership updates, not just participant involvement
• Experience tuning and validating time-series anomaly detection models in a production observability context — this is a Required qualification, not a preferred one; anomaly-based detection is a core function of this role
• Strong programming proficiency in Python, React, and Java at production quality — capable of writing operational tooling that other engineers will rely on
• Hands-on experience designing SLIs, SLOs, and managing error budgets for customer-facing or business-critical services
• Deep observability platform experience: Prometheus, Grafana, OpenTelemetry, and at least two of the log aggregation solution (Loki, Splunk, Elasticsearch)
• Fleet-scale deployment awareness: familiarity with progressive rollout strategies, blast radius management, and configuration drift as a reliability risk in large unattended node deployments
• Strong cloud platform expertise in Google Cloud Platform (GCP) and Rancher K3s.
• Advanced Kubernetes operational experience: debugging, resource management, networking policies, and workload failure modes. Experience with AI-assisted tooling and development.
• Experience diagnosing and resolving workflow orchestration issues, batch processing failures, scheduler performance problems, and building observability on data pipeline : Apache Airflow and Tidal.
Preferred Qualifications
• Experience owning Production Readiness Reviews or service launch gates.
• Strong proficiency in transforming large-scale operational and telemetry data into actionable business insights using SQL-based analytics, and reporting frameworks: Google BigQuery, PostgreSQL.
• Hands-on chaos or fault injection experience.
• TIC (Technical Incident Commander) certification or equivalent structured incident command training
• Experience operating distributed systems in retail, pharmacy, healthcare, or other operationally sensitive environments where failures have direct patient or customer impact
• LLM integration for operational use cases (alert summarization, runbook suggestion, incident triage assistance) — design or implementation experience
• Experience with streaming data platforms: Kafka.
• Experience with service mesh and traffic management: Istio, Envoy.
• Infrastructure-as-code proficiency at production scale: Terraform or Ansible
Work Authorization
Applicants must be legally authorized to work in the United States.
Equal Employment Opportunity
Themesoft Inc is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.