Senior Director of Learning and Development (JN -122025-5865)

The Senior Director of Learning and Development is responsible for improving the productivity of the organization's employees. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance.

As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting.

Job Duties And Responsibilities

• Conducts annual training and development needs assessment.
• Develops training and development programs and objectives. Create learning curriculums for the various roles in the organization.
• Obtains and /or develops effective training materials utilizing a variety of media.
• Trains and coaches managers, supervisors and others involved in employee development efforts.
• Plans, organizes, facilitates and orders supplies for employee development and training events.
• Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.
• Conducts follow-up studies of all completed training to evaluate and measure results.
• Modifies programs as needed. Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
• Ensures that training materials and programs are current, accurate, and effective.
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
• Identifies problems and opportunities such as operational changes or industry developments that training could improve.
• Conducts or facilitates required and recommended training sessions.
• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
• Ensures that training milestones and goals are met while adhering to the approved training budget.
• Prepares and implements training budget.
• Exemplifies the desired culture and philosophies of the organization.
• Works effectively as a team member with other members of management and the HR staff.
• Supervises the employees in the department

Other duties may be assigned to meet business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a professional office environment, and it will require the incumbent to drive to different properties and/or events. The position is based in the corporate headquarters office in Doral, FL.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit and stand for prolonged periods of time at a desk and computer. The job will require lifting objects up to 25 lbs.

This is a full-time exempt position (salaried). In-office; Monday – Friday 8:30 -5:30 am. On Occasion, office hours will need to adjust due business needs. This schedule may change to accommodate the business needs of the company.

Travel is primarily local, during the business day, although some out-of-the-area and overnight travel may be expected.

Job Requirements

• Excellent verbal and written communication skills.
• Strong presentation skills.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development.
• Thorough understanding of training processes.
• Ability to moderate large groups.
• Extremely organized and detail-oriented.
• Expert with Microsoft Office Suite or related software.
• Must have a valid FL driver’s license
• Bachelor's degree in relevant field.
• Five years of experience designing and implementing employee development programs.
• Certified Professional in Learning and Performance (CPLP) credential preferred.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
• UKG LMS experience preferred

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.