Operations Manager – Trade Show & Exhibit Production

Exhibit Pros - Operations Manager

Las Vegas, NV • Full Time, Exempt

Salary: $70,000.00 - $95,000.00 annually (higher compensation possible for highly qualified candidates)

https://exhibit-pros.com

About Exhibit Pros

Exhibit Pros designs, builds, and supports trade show exhibits across the country. We are a fast-growing exhibit house that manages custom exhibit production, logistics, warehouse operations, and show site support for clients nationwide.

Role Summary

The Operations Manager oversees daily warehouse and production activities to ensure exhibits are packed accurately, shipped on time, and supported at the show site when needed. This is a hands-on leadership role requiring expertise in custom exhibit production, logistics, team coordination, with knowledge of modular systems such as Aluvision and B-Matrix. You will work closely with our CEO, COO, and project managers to strengthen systems, implement standard operating procedures, and improve efficiency and quality across our operations. This role leads a diverse operations team, advances process improvements, and builds structure that supports the company’s continued growth.

Key Responsibilities

Leadership & Team Management

• Lead warehouse personnel, including hiring, training, scheduling, and conducting quarterly performance reviews with executive leadership
• Foster a professional, respectful work environment and model consistent, high-standard communication
• Promote accountability by setting clear expectations and providing timely performance feedback
• Effectively address employee concerns and escalate issues to C-level leadership when appropriate
• Strategically assign team members to booth builds; ensure new hires are trained and mentored by experienced staff
• Collaborate with leadership to assess workload, adjust schedules, and manage temporary staffing levels during high-volume periods
• Oversee daily warehouse operations to ensure productivity, quality, and safety standards are consistently met

Production Oversight & Job Execution

• Manage multiple booth packing and builds simultaneously with minimal supervision
• Review and prep job folders; ensure early and accurate distribution to prevent production delays
• Lead problem-solving on complex builds; train staff on efficient booth assembly, lighting, AV integration, and cable management
• Supervise custom fabrication and onsite installation of exhibit booths
• Implement SOPs to improve consistency, efficiency, and reduce rework
• Coordinate material ordering and vendor communication for custom fabrication pieces
• Conduct final quality checks on all outbound shipments and exhibit components

Inventory & Materials Management

• Maintain accurate inventory and implement systems to track low-stock items and forecast material needs
• Prevent overselling by tracking available frames, components, and modular system inventory
• Inspect items for damage; perform repairs or coordinate replacements as needed
• Oversee custom refurbishments including carpentry, lamination, and finishing work
• Optimize warehouse layout to improve space efficiency and production flow
• Conduct regular cycle counts and maintain overall material readiness

Quality Control & Damage Prevention

• Train team members on safe handling and packing techniques to prevent damage during shipping and installation
• Reinforce best practices during teardown to minimize loss and protect components
• Investigate recurring damage issues and identify root causes (e.g., hardware failure, incorrect end caps)
• Oversee in-house bench testing of custom-fabricated items before delivery to show site

Show Site Supervision

• Provide hands-on leadership on the show floor to uphold quality standards during installation and dismantle
• Address issues in real time, ensuring booths are completed professionally and client expectations are met
• Coordinate with union labor, reinforcing pacing, timelines, and quality standards
• Support senior staff during peak volume shows and ensure build consistency across events

Process Improvement & SOP Development

• Develop, refine, and implement SOPs across warehouse, production, and inventory areas
• Improve workflows, handoffs, checklists, and operational communication
• Build scalable systems that support higher production volume and organizational growth

Qualifications

Required

• Minimum 5 years of experience in warehouse, production, or operations management
• At least 2 years in the trade show, exhibits, scenic, or events industry
• Hands-on experience with Aluvision and/or B-Matrix systems
• Proficient in inventory control, logistics, scheduling, and warehouse operations
• Skilled in basic carpentry, graphic application, AV setup, and use of hand/power tools
• Experience leading teams in fast-paced, deadline-driven environments
• Strong communication and organizational skills
• Ability to multitask and adapt quickly in a high-volume environment
• Computer literacy (Excel, inventory systems, job tracking tools)
• Forklift experience and ability to operate a 24’ truck
• Valid driver’s license and clean driving record

Preferred

• Experience managing union labor
• Familiarity with convention center logistics
• Bilingual in Spanish and English
• Experience with Monday.com or Google Workspace

Physical Requirements

• Must be able to stand, walk, and lift up to 50 lbs throughout the workday
• Requires bending, reaching, climbing, and regular use of hand tools in a warehouse setting
• Must be able to work in varying warehouse temperatures

Working Conditions

• Warehouse-based, hands-on role
• Requires occasional early mornings, late evenings, weekends, or overtime during peak show periods
• Some travel may be required for show site supervision
• Peak season typically runs January through June

Compensation and Benefits

• Salary: 70,000 to 95,000 per year. Higher compensation possible for highly qualified candidates
• Medical, dental, and vision insurance, 401(k), Paid time off
• Opportunity to help shape a growing operations department

Equal Opportunity Statement

Exhibit Pros is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, or veteran status. We encourage applicants from all backgrounds to apply.

How to Apply

Submit your resume and a brief note describing your experience in operations, warehouse, or exhibit production leadership. Candidates with Aluvision/B-Matrix experience, custom build skills, or bilingual Spanish ability are encouraged to apply.