Manager Show Site Operations

About Us

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Manager – Show Site Operations leads a team of on site project managers and coordinators. The Manager – Show Site Operations will be accountable for the optimal planning, resource allocation, and scheduling for all assigned Freeman events and projects. The role will help develop and manage the project management team to maximize efficiency and ensure operational excellence.

This position will support our Audio Visual and Event Technology team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Las Vegas, NV.

Essential Duties & Responsibilities

• Proactively seeks out information on production requirements for all assigned events to increase advance planning and proper resource allocation
• Delegates responsibilities and supervises the work of direct reports, providing guidance and motivation to drive maximum performance
• Provides training, development, resources, and support for all direct reports
• Partners with cross-divisional teams to support recruiting, training, and staffing of necessary positions
• Creates a collaborative and results driven atmosphere within the team that drives optimum performance
• Reviews operational procedures and makes recommendations for improvements to enhance operational efficiencies
• Ensures best practices including safety requirements are followed in the final project plans for all projects in assigned area or region
• Performs other duties as assigned
  
  

Education & Experience

• Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required
• Working knowledge of project management principles
• Minimum 3 years of show operations experience
• Show site leadership role experience preferred
• Minimum two years of supervisory experience
• Working Knowledge of Audio, Video, Lighitng, Rigging and Scenic technical requirements
• Demonstrate strong leadership skills and strategic thinking with the ability to flourish in a matrix organization
• Ability to manage difficult or emotional customer situations successfully and timely
• Understanding of business implications of decisions; working knowledge of competition
• Ability to write routine reports and correspondence
• Ability to speak effectively to multiple audiences internally and externally; proven ability to communicate effectively verbally and in writing with customers at all levels
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to make decisions based on computer-generated reports
• Ability to generate electronic reports
• Must be an innovative problem solver with the ability to deal quickly and effectively with issues
• Demonstrated experience in working with cross-functional teams and large programs
• Strong analytical, organizational, collaborative, and critical thinking skills required
• Meticulous attention to detail as well as superior organizational and creative thinking skills
• Must have experience juggling multiple clients with competing demands; proven ability to adapt while managing multiple competing priorities
• Ability to deliver a technical message to a non-technical audience
• Excellent verbal and written communication, negotiation and presentation skills with the ability to effectively interact with numerous business teams
• Ability to respond to common inquiries or complaints from employees, customers, or regulatory agencies
• Working knowledge of Workfront preferred
  
  

Travel Requirements

Travel up to 25%

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off
  
  

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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