What are the responsibilities and job description for the Front of House Employee position at The Yard Gym Power Ranch?
Job Overview: The Yard Gym is looking for a motivated, energetic, and people-focused Front of House Associate to join our Power Ranch team. If you're passionate about fitness, love connecting with people, and thrive in a fast-paced environment, we'd love to meet you.
As the first face our members and guests see, you'll play a key role in creating an exceptional member experience while helping grow our community through sales, lead follow-up, and relationship building.
Responsibilities
- Welcome members and guests with a positive, high-energy attitude.
- Deliver exceptional customer service and create a welcoming environment.
- Manage member questions, concerns, and account needs.
- Conduct lead follow-up through calls, texts, email, and CRM workflows.
- Convert trial members into memberships through consultative sales.
- Schedule appointments, book classes, and maintain accurate member profiles.
- Maintain CRM organization and ensure leads move efficiently through the sales pipeline.
- Assist with community outreach, local partnerships, and marketing initiatives.
- Help maintain the cleanliness and presentation of the front desk and studio.
- Work closely with coaches and leadership to provide an outstanding member experience.
Qualifications
- 1–2 years of Mindbody experience required.
- 1–2 years of customer service experience, with a strong emphasis on sales.
- Comfortable making outbound calls, sending follow-up communications, and building relationships.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both in person and over the phone.
- Ability to multitask in a fast-paced fitness environment.
- Positive attitude, dependable, and a team player.
- Passion for health, fitness, and building community.
Preferred
- Previous experience in boutique fitness, gym, or wellness environments.
- Experience using CRM systems and managing sales pipelines.
- Comfortable with social media and community marketing.
Schedule
- Part-time
- Morning, evening, and occasional weekend availability preferred.
Why The Yard?
At The Yard, we're more than just a gym. We build stronger athletes through purposeful programming while creating a community people genuinely enjoy being part of. From our strength and conditioning classes to Run Club, Pilates, workshops, and member events, we're committed to helping people become the strongest version of themselves, and we're looking for team members who share that passion.
If you're driven, personable, and excited about helping people transform their lives, we'd love to hear from you.
Pay: From $20.00 per hour
Work Location: In person
Salary : $20