Community Health Worker Lead

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.

At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference!

How This Role Contributes To The Y’s Mission

As a Community Health Worker, you will help individuals and families overcome barriers to better health by connecting them with healthcare, food, housing, transportation, insurance, and other community resources.

You will conduct outreach, manage a caseload, support food-access and chronic-disease prevention programs, and help community members take meaningful steps toward their health and wellness goals.

This Work Is Right For You If You Have

• A passion for improving community health and supporting others.
• Experience connecting individuals with healthcare or social-service resources.
• Strong communication, relationship-building, and advocacy skills.
• The ability to manage a caseload, maintain accurate records, and complete timely follow-up.
• A respectful and supportive approach to helping individuals reach their goals.
• The ability to work independently and travel throughout the community.
  
  

Essential Functions

• Conduct community outreach and connect individuals with appropriate health and social-service resources.
• Use an approved screening tool to identify needs related to food, housing, transportation, healthcare, and economic stability.
• Provide warm handoffs to service providers and document all referrals and follow-up activities.
• Manage a caseload of community members participating in health and wellness programs.
• Help clients develop goals, understand care plans, manage chronic conditions, and overcome barriers to care.
• Coordinate communication among clients, healthcare providers, community organizations, and internal teams.
• Maintain accurate electronic client records, case notes, and monthly reports.
• Support evidence-based chronic-disease prevention programs.
• Serve at Y food pantries and support Y Fresh Mart and other food-access initiatives.
• Participate in Y on the Fly activities, quarterly Community Health events, and West Baltimore outreach events.
• Travel to client homes, clinics, Y locations, agencies, and community events.
• Model the Y’s core values of caring, honesty, respect, and responsibility.
  
  

Schedule And Work Requirements

• Regular work hours are 10:00 a.m.–6:00 p.m.
• The position requires working three (3) Saturdays each month.
• Frequent local travel is required.
• Ability to maintain confidential information, professional boundaries, and accurate electronic documentation.
  
  

All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.