What are the responsibilities and job description for the Server AM & PM position at The Wurzak Hotel Group?
Position Summary:
The Food Runner is responsible for the service of beverage and food to include order taking and delivery beverage and food items. This task is to be carried out in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
Essential Functions:
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience:
Benefits we provide to our AMAZING Team Members include:
The Wurzak Hotel Group (“WHG”) is a Philadelphia based, vertically integrated owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG gains its competitive advantage by developing talent within the organization that embody the same entrepreneurial spirit of our leadership team and who seeks to create value through tireless innovation and a tight focus on the operational details.
The Wurzak Hotel Group (“WHG”) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The Food Runner is responsible for the service of beverage and food to include order taking and delivery beverage and food items. This task is to be carried out in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
Essential Functions:
- Knows the menu, providing guidance with menu offerings and responding knowledgeably to questions.
- Delivers prompt, excellent service to ensure an exceptional guest experience.
- Record the details of the order from the guess, repeating the order to the guest to check for accuracy.
- Input the order into the point of sale computer to inform the kitchen of the particulars in the order being placed.
- When complete, retrieve order up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
- Replenish beverages as necessary and check with guests for overall satisfaction.
- Sets up trays and carts, ensuring all dishes present well and match the order before delivering promptly to guests. Arrange the setting according to guests’ pleasure before graciously presenting the check for signature, then, retrieve items when service has ended.
- Ensures room service carts and trays are clean and neatly stacked.
- Completes closing side duties.
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience:
- High school education or equivalent experience.
- 6 months of previous B&F (Hospitality industry preferred).
- Familiarity with hospitality industry practiced preferred.
Benefits we provide to our AMAZING Team Members include:
- Paid Time Off
- Health
- Dental
- Vision
- Supplemental benefits
- 401K
- Hotel discounts
- Free lunch
- Much more!!!!
The Wurzak Hotel Group (“WHG”) is a Philadelphia based, vertically integrated owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG gains its competitive advantage by developing talent within the organization that embody the same entrepreneurial spirit of our leadership team and who seeks to create value through tireless innovation and a tight focus on the operational details.
The Wurzak Hotel Group (“WHG”) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.